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Cancelling Hillarys Order
2 days ago (Wednesday), I purchased made to measure blinds from Hillarys. In their terms and conditions, is the following: ii) Notwithstanding clause 9(i) above, Hillarys Blinds Ltd will accept cancellations of Orders placed provided that notice of cancellation is received within two calendar days starting with the date…
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New purchase
I purchased online from Currys an American stlyle fridge freezer which was great offer ..... I paid via PayPal I received confirmation of order......and a text to confirm as soon as was in stock they would contact with delivery date............it said online between 10 and 21 days I have now received an email cancelling my…
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NOWTV - Special offer not being honoured - should I just let it go?
Hi all, Back in February I cancelled my NOW TV subscription as I wasn't using it much. The following week they sent me a tempting email to re-subscribe for a much lower cost and to upgrade my receiving box for free. I pondered and decided to go with it, so followed the instructions. Fast forward to now and I still haven't…
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Received invoice from NHS for balance already paid. What can I do?
Hi all, Last year I had some private blood tests at a local hospital and I paid upfront before being allowed to take the tests. Four months later, I received an invoice demanding payment for it again. I called the finance department and they said they would look into it. I haven't checked my mail box for a while since then…
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Faulty Tv from AO.com 3 months old (final right to reject)
Hi, Just looking for a bit of advice on what my consumer rights are regarding a faulty television I purchased from AO.com around about 3 months ago. The tv developed a fault in which verticle lines were being intermittently displayed on the set, I contacted AO an they put me in contact with Samaung to arrange repair, the…
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Used car rights. Refund requested at around 75 days
Hi all, I'll try and keep this brief and to the point. Bought a car in February from a garage (non limited company from what I can tell but commercial premises) Car has a number of faults with a theme towards an underlying electrical issue. It was unsuccessfuly repaired last week (they had it 6 days) and main faults re…
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Fastlane couriers
I paid for a parcel to be delivered from the UK to Ukraine. The parcel weighed 0.782kg. I paid for the parcel and it was collected and delivered ok. Around 2 weeks after the parcel had been delivered the courier company wrote to me stating that the parcel weighed over 3kg and that they are going to take more money from my…
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Complaint Advice Shopping Delivery
Hi All, I need some advice regarding a food delivery which didn't happen. I arrange a food delivery for my wife who currently is pregnant. Long story short the deliver did not turn up and when we called the company they advised us the driver came and there was no answer. They also said they called my wife but got no answer…
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Failed parcel delivery
Hi All Could do with some advise here. My son purchased an item from someone in Japan via ebay. The parcel failed to arrive but parcel force claim that it has. The proof of signature looks like it was done by a child with a crayon and we advised the parcel was not delivered. Apparently they say they have interviewed the…
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Help with rights regarding recent purchases
Hi, I'm hoping someone can advise me where I stand with this. A few weeks ago I went to Ann summers to have a bra fitting as I was going on holiday the next day and mine weren't fitting too well. The advisor told me what size I needed and after trying them told me they fit perfectly. She told me they would feel snug for a…
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Ordered item online 8 months ago and it's just been delivered but i've moved house
Hello, I ordered something many months ago, it was out of stock and I received and update that I thought were to say its been cancelled. Today I find out its been delivered to where I used to live. They apparently can't arrange a collection as I don't know who it was delivered to and they say its my issue to go to the old…
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Costco : In-store purchase - What would you do.
Hi all, Eight months ago - we purchased an all in one injet printer for the house. Two issues: A) Print quality is poor (don't do photos), repeated paper jams. B) Reports inks levels incorrectly. Say enough ink for 62 pages - but the print outs are already coming out as if ink is emptying. Consumer report reviews - U.S -…
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Paying for Childcare on a bank holiday
Co-op childcare have a contractual term that means that parents with Children in nursery on a bank holiday have to pay for that day, even when their is no childcare provision. This means customers who have their child in nursery on Mondays and Friday are disadvantaged because they have to pay for childcare they are not…
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E bay refunds
Hi. I've just lost my money with E bay. I can't seem to log a complaint either. I returned some goods to a seller to an address provided on their paperwork which arrived with the goods After raising with E bay they provided me with a different return address and now refuse to help as I didn't use the one they provided…
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Contract, or no contract ?
A couple of years ago i purchased an older vehicle which needed some restoration to bring back to first class condition. As i was working abroad at the time, i decided to find someone else to do the job. After some research into who could carry out this work, the vehicle was sent to one restorer who specialises in this…
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Refurbished Laptop Fault - Do I have any rights?
Hello everyone, I'm annoyed by the way a tech company selling on eBay (as well as the manufacturer) is dealing with my complaint and wondered if I actually have any rights or if I have to pay up (time and money). To give some background info on the subject: I purchased a manufacturer refurbished 2016 model laptop on…
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Unsolicited goods or not?
Was hoping someone can offer some accurate legal advice. I received a mobile phone that i didn’t order, from a company I have not had any dealings with, addressed to me. I phoned the company and it turned out to be a case of identity theft but the fraudsters had somehow managed to send the goods to my address? I sent the…
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selling a sofa but asking for deposit
Hi, we are selling our sofa on a well known classified site, our new one is arriving soon. Would it be acceptable to ask for a small deposit to take it off the site? We need to keep our sofa for a few more days until the new one arrives. Is this common? Or should be sell it and risk having to sit on garden furniture!?
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Advice re. New Look card
Just looking for a little advice for a relative of mine please.. A little while back she visited a New Look branch and found an outfit in the 'sale' section. Took it to the till and the lady serving her asked if she would like a 'New Look card' as she'll get £5 off straight away (and the outfit she was buying was only £5…
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Refund for a service
Hi all, I'm new to the forums! I've got a question I was hoping you guys can help answer. I would like to know what my rights are regarding asking a refund for a service I've booked but not yet provided. The service was booked and paid by me yesterday and I asked for a refund today as I don't want it anymore. It is set to…
