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Consumer rights
Archives for October 2009
Discussion List
GP charging for a service they failed to provide?
I'm a long-time user of the site but never the forums, so firstly I'd just like to say hello to everyone. In order to take part in a PADI diving course, I'm required to have a medical form signed by my doctor due to a medical condition. The fee my GP charges for this is £40. I have only just registered with the surgery and…
Dry Cleaner damaged my clothes and won't help.
This post is on behalf of my wife: I don't know what to do next. A dry cleaner has damaged a garment and when I put it to him, he simply denied all responsibility and I had to leave the shop due to his abuse. I picked up the evening dress, but didn't check it until I got home. I took the item straight back after I'd…
bought video game from argos but no reciept
the video game is still in its wrapper, un opened do they have to give me a refund, i payed cash so have no proof of purchase. my mother says, they only have to give a refund if its faulty??? any advice would be great thanks
Laptop access panel stuck - Comet being difficult
Hello I originally posted this into the technical area but I'm interested in knowing where I stand on this issue from a legal perspective. I recently bought a budget emachines laptop (D620) from Comet on the understanding that I could upgrade its ram (which it needs). Installing the ram is an easy procedure and the laptop…
Help required please
Hi, Am after honest opinion on how best to tackle the following any info very much appreciated, BUT not dont go to comet as that would be to late..Thanks. I'm prepared to go to court but obviously wish to avoid if possible! so.. I bought from Comet in March 08' a Vaio notebook for £900. The Vaio had a warped case, so Comet…
Needs advice regarding an order I placed with Evans
Can anyone advise what my consumer rights are please... I placed an order for 2 pairs of boots (size 6 & 8) on the Evans website on 30.9.2009 at 8am, as they were listed as £8 I thought they were a good bargain. I received a confirmation of my order not long after. It had occured to me that the surprisingly cheap price may…
HELP! I think I've been ripped off.
Washing machine broke, I'm short on cash, so I went for the cheapest machine that KELKOO found for me. I've used Kelkoo loads of times at the recommendation of MSE and always found reputable companies. I used my debit card - please don't remind me that it is best to use credit cards for internet purchases, I know, that was…
sale item bought online but out of stock
hi , just wondered where i stand re some boot i bought my wife from an online (small local) store that were half price?(£155 from £309) They were advertised on their web page and the site let me pay for them with added postage, through paypal . I've had an order confirmation sent . then i've had a phone call saying they're…
Waterstones online e wallet
Hi, I pre-ordered some books from Waterstones online which were due for release on the 4th September and paid with a gift card which my son had given me for my birthday. The release date came and went so I checked the status of my order on line and found they were waiting for delivery from their supplier. I emailed thier…
When is a rental not a rental
Ive had a contract for 13 years with a well known alarm company. Their invoice states they are providing a service of alarm monitoring equipment rental and maintenance. The contract states it is "joint ownership agreement" I am in disagreement with them about liability for a replacement alarm. It appears that they cant…
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