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Broadband & internet access
Archives for August 2019
Discussion List
MSE discount with Vodafone not accepted
Hello! I've tried to place an order with Vodafone Superfast 2 (22.99), and when I'm redirected on Vodafone website I can see the discount. However, no matter what I try, at the end of the order I always receive the message: We’ve had some difficulties processing your order.Please call us for free from any UK landline or…
Changing from bt broadband affecting yahoo email accounts???
Can anybody help me with this. I am planning to change my BT broadband to another provider but I am being told that my my Yahoo mail account is tied to to the account. And it will either end in so many days or I have to upgrade to a premium account for my mail at £7.50 a month. Is this right??
Post Office internet
Does anyone have their internet from the Post Office? Currently with BT and pay £40 a month (including BT Sport) As its just me in the house now I'm looking to change and Post Office are currently offering internet for £15 a month Not been with them before, are they any good? Or one to avoid?
Broadband down for days
I'm with Virgin and have found them generally ok but broadband went down 4 days ago. Tried the usual rebooting, checking cables etc for first couple of days then called their helpline. Chap told me there was an issue in my area and engineers trying hard to fix and it would move MAXIMUM 8th August before it will be fixed,…
EE early exist fee not stated
Hi so I've been with EE since may last year but moved home in December, I stayed with EE and being so long ago I dont remember the phone call exactly but I got discounts for moving with them but the plan stayed the same, I dont remember any cancellation fee being discussed (although I'm guessing it's in the long speech…
switch providers
My contract with TalkTalk ends in 26 days. How many days early can I switch providers ? Thanks
Cancelling Virgin and finding new provider
Hi All, Sorry if this is covered elsewhere... I'm not very technical when it comes to internet packages and requirements. I've been with Virgin Media for many years now. Full package of TV, Broadband and Phone Line. Currently paying £80 per month. TV - Mix Bundle (inc. 1 x TiVo box and 1 V6 box + TiVo monthly fee)…
Plus net nightmare house move help pls
Hi I had to create a new account as forgot username. I signed up with Plusnet in Feb 2019 they charged me £65 at the time for an engineer. I rang then July 5th as I was moving house on the 8th. The man told me I had to pay £65 or increase my monthly from £31.99 to £38.99 I said that I paid £65 previously that they told me…
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