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Is this too much for broadband only?
Hi We have just bought a laptop and have signed up for Virgin broadband as we do not have, or want, a landline and have a virgin cable already in the house. They are coming to install it on 16th July. We will pay £20 pm for broadband only which seems a lot to me. I know there are cheaper deals but they involve having a…
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The ISP formerly known as Lixxus - what's going on?
I’ve been a Lixxus customer since 2006, and was always very impressed with both the connection and their customer service. In early June I received two emails stating that they’d been bought out by CFL Data Ltd. The latter email also said they'd be back in touch within a week, but I haven't heard from them since. Since…
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Pipex "contract"
Evening; I wonder if anyone has experienced a similar sort of problem to the one I'm going through with Pipex/Tiscali/TalkTalk/insert company:cool: Anyway, I had previously been a customer with Toucan for a few years and had subscribed to their broadband/phone service without too many problems. Since being taken over by…
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Tiscali to Talk Talk - 200% price increase!!!
Firstly I apologise if this has already been covered but, having searched through previous posts, I am unable to find the exact same problem. So I received a letter from Talk Talk telling me that my monthly broadband price will rise from £4.99 (price given to me by Tiscali) to £14.99! Having decided that I would be better…
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Unbundling exchanges
I have the pleasure of living in the country - on the seaside, no less. The downside of this is that, although I can get broadband, it is slow and on ration in the evenings (thanks O2). It is listed as 8Mb capacity, but varies from an occasional max 6 to a brilliant 0.3 at times! I guess I have to live with it for now -…
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BT Homehub use with TalkTalk?
I'm about to be given a free BT Homehub as a customer, but already have a Netgear wireless router and didn't want to mess up my setup.. Can anyone tell me if the BT Homehub will work on other providers like TalkTalk? as i would donate this to my family... I know Sky, use Netgear routers with their name printed across and…
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Pipex Doubles Charges
Folks, Pipex have doubled my broadband charges from £9.99 to £19.99 per month in March 2010! They say they sent me 3 letters informing me, but believe me, if they had, I wouldn't have remained with them at that prive. Is there anything I can do to get my money back? They have just taken this money from my account! Has…
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Moved to new place, no number, dont want BT
Hi all, I have just moved to a new place in london. It already has a phone line (so no need to pay the heafy bill for line ot be installed). As I have just moved in, I do not know the phone number or who it is provided by. I dont want to start a contract with BT as they are expensive and I dont really use the land line. My…
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BT Broadband accelerator plate
I have just bought a BT Broadband accelerator plate. I have one BT socket near the front door where the phone line enters the house but have nothing plugged into that. I have another BT socket in my bedroom which is the one that has the main telephone and the broadband running from it. Which socket do I put the plate on?…
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Pipex madness
I moved from my last house where I had internet service with Pipex at the end of January and initially asked Pipex to transfer my service to the new house as I was only paying £7.99 a month for internet. Unfortunately the new house wasn't finished until April, so I moved in with friends and contacted Pipex on the day I had…
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One off connection fees?
I've just got off the phone to talktalk regarding setting up a new account in the flat i've just moved into. To begin with they started demanding my name, mobile telephone number, and address. I gave them my first name, and address so they could check if they supplied the area, but refused to give them my mobile no after…
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Primus Telecoms
I was a customer with Primus for a number of years, having both home phone and broadband with them. I decided to change provider to get a better deal, I rang them for a MAC key and gave this to my chosen provider. The service was changed over on 13th April 2010, however I am still being billed by Primus for my broadband as…
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BT yahoo Premium Mail Product Gone up to £4.50 Pm
Just had an email from bt to say they are going to take £4.50 pm up from £1.50pm from my card to pay for the BT Premium Mail Product which i got when i left BT slowband.Ive tried to change the payment from C.card to a DD but it wont let me.Anyone from BT care to get in contact with me to sort it out.As when i speak to…
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End of talk talk nightmare. !!!!
After having a nightmare 6 months hassle with TALK TALK, i have posted a few things on here about them !!! i finally received a cheque yesterday for the money i was bullied into paying a debt collecting company they use to hound people. i didn't owe them and kept getting one demand after another they have finally sorted…
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Changing to Sky Broadband........ ?
I'm a Sky TV customer using O2 Broadband 20MB and paying BT for my line rental . Light user as far as landline calls are concerned. Very happy with O2's excellent Broadband service but the chance to save £120 a year by swapping over to Sky for the free broadband if i take their call & Line rental package seems just too…
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Do you need landline rental to get broadband?
I want to get a broadband package when I move into my new place but don't want to get a landline number and pay line rental (I just use my mobile). Is this possible or do you need a landline number?
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BT treble DD with no notice
Hi there, thanks for reading my post. I was so fed up with BT that I left them for Virgin last year, but I pay £1.50 a month to keep the email address I have had for 16 years. I got an email today (4.55pm) saying they are trebling this fee to £4.50 a month, on or after 3rd July (tomorrow). I assume they can increase my DD…
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Just to say 'Thank you!' to all the techies here!
I've read and read pretty much every thread here on improving broadband speeds - and wanted to say 'thank you everyone' for all the helpful advice on this very friendly forum! The sticky about microfilters (thank you to the author & all who responded) really got me thinking about how much I could do to improve our service…
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Getting out of a BT contract
Hiya all. I recently moved home and switched my BT broadband and home phone to my new property which at first seemed to be seamless. Normal Internet browsing is fine but I am unable to connect to any secure sites. Over the past 6 weeks I have spent over 15 hours to technical support trying to get this sorted. I have sent…
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Advice for cancelling Virgin Media
Hi everybody, I'm new here, I've just joined for some advice about cancelling my Virgin media package if anyone can help. I've had a broadband package with virgin media for 2 years. The package was transfered to a new address last august, however, I did not sign the new contract or return it to virgin media, but, I have…
