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Sky Broadband Questions
Hi, I am having a new phone line installed by BT in a few weeks and want to get my broadband from Sky. My Sky TV is on order and I was hoping to order the broadband online to get some cashback. But I am not sure about the following: 1. Can I order Sky broadband before my line has gone live to have the broadband active on…
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Help about ISP
I have recently moved into a flat and want internet access. But my dilemma is a) I don't want to use a dongle as the connection is great and I wish to use a high download limit as I use the internet for streaming and gaming etc b) I can't find a line rental company which which will do less than a year (I'm only in the flat…
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talktalk billing query
Was originally with tiscali and got moved to talktalk under Subscription Charges I am paying for Broadband plus Free Evening & Weekend Talk £18.48 package Under Telephone Call Charges my service is listed as Anytime Talk II (Broadband bundle) Cost £0. Now, I AM making calls during weekdays, but these are not being charged,…
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mobile broadband - no/low coverage - stuck in contract
Hi, i'm not sure if this a typical internet problem, but hopefully someone could give me advice about this. BACKGROUND: My sister in law purchased a mobile broadband from Vodafone. The person in the shop, who sold the stick, did a coverage check and guaranteed a perfect coverage - so she signed up for the contract for 18…
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Beware Madasafish billing
For anyone on Madasafish Max Broadband with a 5GB limit per month beware, Madasafish have been including the 1st of one month and the 1st of the following month in one months usage, so the usage shows start date April 1, End date 1 May, so counting in an extra day's usage, and the same the next month!! So our usage shows 3…
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Orange or when Unlimited is not Unlimited
My advice to anyone considering using Orange as their ISP is simple. Don't! Or if you do just be aware that when they say Unlimited it does not mean what it is commonly thought to mean ie without a limit. I have been a reasonably happy customer of Orange since it was Freeserve, until this month that is, when they have…
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Broadband help
I'm hoping someone can help with my query. We are currently with TalkTalk and like everyone else have been told that our monthly cost is going to increase 'to align customers packages and deliver faster broadband blah..' As our line does not support anything above 2mb, I'm looking around at what other options there are for…
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totally angry!!
hi guys/gals advice urgently needed on this prob. long story short, i ordered virgin media installation date yesterday ok so far! engineers came installed tv, phone, broadband, still ok so far. on completing the install tv and phone all set and working ok, internet NOT working engineer said its not hooking onto internet…
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Advice with o2 mobile broadband?
Hi there, sorry its such a long thread .. I'm just looking for some advice on a mobile broadband i took out with carphone warehouse in april time. It was an offer i seen in the shop for mobile broadband with 02 for free for the first 3 months then £15 after that for 18 months. When i signed up they told me i would not…
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Unresolvable BT problems
Does anyone have contact details of any kind for BT's 'Offline Team'? We've been having immense trouble with both our business and home phone lines, broadband and TV. Three-and-a-half months after the problem started, we are now left in a position that no department at BT are able to either fully understand or resolve.…
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Pipex...Who are they??
Hi all, To cut a very long story short. I received a letter from a debt collection agency 2 months ago saying I owed Pipex £33.49. As far as I can gather they are an internet broadband service? However, I have only ever been contracted to and used AOL right up until I switched everything to Sky in 2007. This debt is…
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Skype offer - Pay nothing for calls to phones this summer
Hi, Sorry if this posted in the wrong place (wasn't sure where to put it) likewise if its posted elsewhere (i did search) Ive just recieved a offer e-mail from skype stating if I get a Skype subscription to the countries playing out in South Africa, and to call any landline in those countries for the first month free. My…
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Is my exchange fibre optic ready?
Can someone please confirm that my exchange has been setup with fibre optic broadband? http://www.samknows.com/broadband/exchange/MRCHO If so, what sort of speeds can i expect? Thanks
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Virgin media services
My current 12 month virgin media contract is up but it seems that new customers are getting a better deal than me plus there is £65 quidco. I will phone Virgin to see what they can do but i doubt they it will as good as the web offer. So what is the process for me to cancel and join as a new customer? Will i loose my…
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Best way to complain to BT?
Last Friday, July 2nd, an Openreach engineer responded to my complaint about B/B keep dropping. The PC and home Hub are upstairs and at the end of the visit he said, I'll just go up and test the connection. I waited downstairs as he hadn't said he needed any help. After nearly fifteen minutes I had to go out for a short…
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02 Broadband/phone Package
I am thinking of going to 02 for they are offering a better package to what i get now and 0845 and 0870 are included where as Pipex do not give me that. my question is If 02 say to join you have to have a BT landline then when you check they say, At the moment, we can't offer broadband or home phone on your line. We will…
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O2 Broadband
Hi Looking to get home broadband, and have identified O2 as the preferred choice. What i'm wondering is, i know O2 also do their phione line option, which is cheaper i believe. But i'm in my new flat and i have a BT phone line, thats not active. O2 require the telephone number to connect? But how do i get one if i dont…
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Help with getting broadband in a new home
I am about to move to a new house. Current owner has BT line and broadband with Orange. Obviously he's gonna cancel all these when he moves out. My question is, I prefer to get all my services from Sky. Is it possible? I remember normally u need to get BT to reconnect your line first, and wait for a few weeks then you can…
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Virgin media broadband
In relation to a thread I started on here yesterday where I ask about how 02 broadband performed so I can get it in my new flat as it was recommended to me by a friend I was just wondering if anyone could offer a comparison between O2 and Virgin on how they perform or just had any general thoughts on Vergin as I can get…
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which broadband?bt or virgin
Hi, Having had neither, 2 options are available, BT or virgin, as no line at present.Virgin want £20 connection + £29.99 pcm for BB+ free evening and weekends phone calls.BT want £50 connection, reduced from £129+ £24 pcm for BB+free calls anytime, or less for evening and weekends only.Obviously Virgin is cable/optic and…
