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Broadband - how to make the most of it
Hi guys! So I have been loking into way to reduce my household bills and found that due to the area I live, I can not get my broadband through any other provider (much cheaper than BT anyway). So if I can't save my switching, I thought I'd lok into saving with what I have already. So - any ideas on how to make the most of…
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BBC iPlayer on the Wii
Has anyone else had any problems with getting programmes to play without buffering every 5 seconds?
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Fault at exchange, Openreach won't look til mid July!
Hi All Long story short, have recently taken out BB and a phone line (didn't have an active landline as cancelled BT one 2 yrs ago) with Virgin, though through BT's line and exchange as no cable in my area. Both phone and BB were due to be activated on 19th May. The phone was, and works. The BB doesn't. After being fobbed…
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broadband confusion
I live in brighton and my nearest internet exchange is Kemptown. I don't currently have a phone line and I am considering internet providers. The local exchange has very slow speeds available. I am currently using pay as you go mobile broadband with tmobile maxing out my usage and then having a more limited service for the…
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Temp PAYG Broadband required
We've just accepted an offer on our house but will have to move into temp accommodation for a couple of months until our new house is finished. We're happy to get by on our contract mobiles rather than connecting up a landline for such a short time so we're looking for the best deal on a PAYG broadband. What are the best…
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cashback site wanted for primus telecom
I have just discovered that Primus works out about £10 per month cheaper on their 'Saver-Line Rental/Phone/Broadband' package than Plusnet. I am trying to find out if their is a Cashback site, or if anyone knows of one, whereby I can save some more money by joining Primus?? Any help gratefully received!!
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Plusnet poor customer service
I opened an account with Plusnet over a month and a half ago. I have only just got my phone line and broadband installed. I lost a few weeks waiting for the installation as they forgot to log the order. Refusing to refund the installation fee which was not needed as the BT engineer stated it was already working. The offer…
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Problem with Tiscali, renewed contract that we know nothing about?
Hi, hope someone can help, I am posting on behalf of my dad and stepmum. Back in Sept 09 they moved house from a bungalow to a park home nr Oswestry. They were with BT for their phone line and Tiscali for their internet service. They called up both companies to ask them to transfer their services over to the new property,…
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talk talk phantom letters
Having read lots of posts re talk talk / tiscali / pipex sending notification of impending rises by letter that do not arrive, I cannot understand why these companies do not e mail and phone these customers, as for the majority if not all they must have this information on file, or could it just be easier to say we sent…
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Aol
Hi I don't suppose anyone has contact details for some one sensible (if there is such a person!) at AOL regarding billing? They have incorrectly changed my tariff, and are charging me a fortune for phone calls. They have admitted that this is their error and should be changed back, and I should be credited. BUT actually…
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O2 LLU package - anyone have o2's number?
I want to enquire about getting a LLU package but i don't have a landline, i want to see if they will do free set up and free router and see if i can get it.
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How Do I Change Providers?
I am a bit confused by all this stuff (I am not the only one, I am sure - which is why the telecoms companies are able to keep us on unfavourable deals) and would be grateful if any of you could help me out. When I moved to my house, it had a BT line to the local exchange. I then transferred the line rental, calls and…
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Virgin internet 'tool' problems!!!!
Hi all, I had an e-mail a few days ago from Virgin telling me that to access my e-mails I needed to download their Internet 'tool'. I did this last night. Now when I put my computer on tonight it took 20 mins to boot up and it has taken me almost as long to get to this site. Things are loading SO SLOWLY to the point of not…
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Changing From Sky Broadband and Seeking New Provider
I am cancelling my Sky subscription as, at £47.00, it is becoming far too expensive to keep up with. The only problem is, I cannot cancel my Sky TV package without losing the Sky Broadband also. Therefore, I was wondering if any of you could recommend a good, reasonably priced alternative broadband provider. As regards our…
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Signed contract with Talk Talk 3 days ago but want to cancel - what do I do?
While I was away for the weekend my partner had a Talk Talk rep visit. My partner signed a contract for Talk Talk broadband without thinking we still have 15 months left of our BT one. I was quite mad and told him to phone up and cancel. Firstly he phoned Talk Talk who told him they don't have his details yet, then he…
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internet explorer not responding
Hi I've just changed provider from aol to talk talk. I am having problems with internet explorer constantly 'not responding' and having to keep rebooting. Do I have to use internet explorer or is there something else I coud try? I'm a bit of a technophobe so haven't tried anything myself! Thanks for any help.
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Homecall
Can anyone help? I was rewarded with free broadband from my phone company Home call ( which is part of Tiscali apparently) now I am being charged £8.99 a month. When I contacted them they said they were now part of Talk-Talk and it was a new payment structure and I should have received a letter telling me of the changes,…
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TalkTalk are driving me crazy!!!! Anyone else having similar problems?
I have an ongoing dispute with TalkTalk at present. I was wondering if anyone else is having a similar problem and whether they have had it resolved. The best way of explaining my issue is if I copy/paste my latest correspondence with Talk Talk. Dear Sir/Madam I have been advised by Talk Talk customer services that I must…
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Pipex/Bulldog debt collection letter
Hi all, my first post here so I'm hoping it's in the right place! I received a letter today from Fredrickson International Limited, a debt collection agency, stating that I owe £130 to Pipex Limited. Now, from memory, I cancelled this atrocious Bulldog service around 4 years ago and have had absolutely no contact from them…
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AOL connection speeds
Good afternoon all This is a bit of a long story so please bear with me. I have been a longterm user of AOL broadband and being fair have been fairly happy until the last few months when my connection speeds took a nose dive. Youtube vids constantly buffer and I cant watch the BBC iplayer without constant buffering. I…
