Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • MrNiceGuy_007
    • By MrNiceGuy_007 7th Jan 18, 11:31 AM
    • 111Posts
    • 102Thanks
    Accused of Stealing Money at Work
    • #1
    • 7th Jan 18, 11:31 AM
    Accused of Stealing Money at Work 7th Jan 18 at 11:31 AM
    Hi there,

    My wife is having some issues at a well-known shopping store chain in the UK.

    For the last 10 weeks, she has been suspended on full pay, no one else has been suspended and it has taken the company 10 weeks to respond.

    A statement from another member of staff (below) has been posted to the house, and a disciplinary hearing date next week. On the letter, it says she is allowed to take a union representative or a CompanyX employee. However, further down the page, it says this case cannot be discussed with any other other CompanyX employees??? She is not part of the union so who can help represent her case?

    I find the whole situation very suspicious, almost like a setup and my wife is taking the blame.

    Please see the statement below, with responses from my wife. We have not posted the responses back to CompanyX, however, we do plan on doing so tomorrow first class post.

    FYI names have been changed to protect the guilty

    Thank you and sorry it is a long post


    To establish whether there are any reasonable grounds to believe that Mini Mouse may have stolen £123.45 from till 1 at the Duckburg store X on [date here]
    which may constitute Gross Misconduct and therefore if there is a disciplinary case to answer by Mini Mouse or not.
    Investigation held with Mini Mouse (frontline colleague) on [date here]
    Investigation held with Daffy Duck (trainee supervisor) on [date here]
    Investigation held with Donald Duck (Duty Manager) on [date here]
    Documents reviewed: Weekly cash discrepancy report

    General Observations
    Mini Mouse - Frontline Colleague - Suspended

    Allegation: That Mini Mouse has stolen £123.45 from till 1 at the Duckburg store X on [date here], as she was the only cashier on the till that day between 2pm-7pm.

    [Response from Mini Mouse on (date removed)]
    Incorrect I started work at 15:00 and finished at 18:00. I was not the only person signed on the till that day, Donald took over the till after I finished my shift to serve the last of the customers until about 19:00. Also, the store opens at 08:00 and two other staff members had full access to the till 8 hours before I was even on the premises.
    [Response from Mini Mouse END]

    As there has been cash loss issues within the store we have put processes in place to monitor cash loss effectively.
    These processes were put into place as there has been cash loss issues within the store and myself (Daisy Duck) store manager wanted to minimise the areas in which the cash loss was occuring. This included making sure that there was only one cashier per till each day to minimise the amount of people using a specific till in one day but also so any cash errors could be quickly resolved.

    [Response from Mini Mouse on (date removed)]
    As explained above I was not the only person on the till that day and therefore someone else must have stolen the cash or made a mistake counting the cash before or after. May I also point out that the money is transferred from the till to the cash office by two different people, therefore I have no control of how the cash is handled before cash is placed and after it is removed from the till.
    [Response from Mini Mouse END]

    After looking into this report and looking at the cash office balances at the end of the night this being [day] [date] it clearly shows that £123.45 was missing from till 1 once it had been cashed up.

    [Response from Mini Mouse on (date removed)]
    Clearly, the cash accounting skills of the appointed staff members are insufficient, even the amount above does not match up with the amount stated in the following paragraph below. If the money has been stolen, who would steal £123.45? why not just £100? This whole allegation is very suspicious and I feel CompanyX should be focusing their investigation efforts elsewhere.
    [Response from Mini Mouse END]

    No CCTV covering this specific till or the cash office

    [Response from Mini Mouse on (date removed)]
    I am very surprised to hear this, as Daisy Duck informed me that the cameras were repositioned over the tills after I reported Ursula serving herself and placing money in her pocket. It cannot be fairly stated or even proven the cash was stolen by myself or another member of staff without CCTV.
    [Response from Mini Mouse END]

    Reviewed all reports available and there are no unusual transactions.

    [Response from Mini Mouse on (date removed)]
    Please define an unusual transaction.
    [Response from Mini Mouse END]

    After interviewing Mini Mouse, the cashier on that till on the [date here] at 15.43pm, she was unable to give a reason as to why the till would be down by £123.88. She explained that she always gives the correct change and that she cant explain were the money has gone. When asked has Mini stolen the money she replied 'no I would never steal from the company, lye never stolen in my life.' Mini was unable to remember that there were any unusual transactions that day and therefore there is no explanation as to were the money has gone and therefore we have concluded that the money has been stolen.

    [Response from Mini Mouse on (date removed)]
    I am unable to explain how or where the cash has gone and it would be highly unlikely I have given the incorrect change for such a large cash reconciliation error.
    I know with full certainty the cash was not stolen by myself and therefore I can only assume either a counting error or theft has been made by another member of staff.
    [Response from Mini Mouse END]

    After interviewing Daffy Duck (trainee supervisor) and member of management who checked and issued the tills that day. He explained that the tills were checked by himself that morning before they were issued to ensure that the correct amount of £250 was in each till to prevent cash loss. He couldn't explain as to why the till would be down at the end of the night. When asked who else had been on the till that day he replied Mini. Donald was the duty manager that day in charge of cashing up the tills and finalising the safe count.

    [Response from Mini Mouse on (date removed)]
    As previously stated this could be an innocent cash accounting mistake by a trainee member of staff.
    Other than Donald’s word, please provide further evidence that precisely £250 was present before my shift. Please note, I have not been informed to count the cash before my shift; therefore I am placing my trust in other people, which has been a mistake.
    [Response from Mini Mouse END]

    After interviewing Donald Duck (Duty manager) in charge that evening of cashing up. He explained that there were no issues that day with the cash office, he explained that he started cashing up the tills like normal however till 1 was missing £120 odd pounds so he checked the till 3 times and it wasn't there. So he accepted the loss hoping that it would be in another till or the cash office.

    [Response from Mini Mouse on (date removed)]
    Please explain under what circumstances would any cash be distributed across different tills, because I find the above statement highly unlikely and does not come under any training provided to date.
    [Response from Mini Mouse END]

    When he cashed everything up he realised it wasn't in the tills, he then went onto counting the safe twice and it wasn't there so he rang Daffy Duck to ask what to do. He wanted to make Daffy aware of the issues so he didn't come in the next day totally unaware of the cash loss. Donald then confirmed what he should do which is what Daffy had already done and Donald said he would investigate it the following day. He confirms that Donald issued the tills that day and that the tills are checked every morning to ensure that the floats are correct.

    [Response from Mini Mouse on (date removed)]
    As stated above, please provide further evidence that a full amount of £250 was present in the till before I started my shift.
    [Response from Mini Mouse END]

    Till was was Issued however later that day when it was cashed up the till was minus £123.45. the only colleague that had used the till that day was Mini Mouse. Daffy Duck being the trainee supervisor issuing the tills and Donald Duck being the duty manager that day cashing up the tills.

    [Response from Mini Mouse on (date removed)]
    As mentioned in the summary above I can only agree that I was the only person on that till from 15:00 until 18:00 that day, however, I was not the only person to have access to the till on that day. Daffy signed in to issue the till float, I (Mini) served customers and Donald did serve customers until about 19:00 and remove the cash from the till after my shift ended.
    [Response from Mini Mouse END]

    I believe that the money was stolen by Mini Mouse as she was the only cashier on the till on that day when the cash loss occured and as we have put in measures to monitor cash Ioss effectively this made it easier for the store to monitor as there is only 1 operator per till per day.

    [Response from Mini Mouse on (date removed)]
    On [day] [date here] when interviewed by Daisy Duck she showed me the till sheet, which did show myself, Daffy Duck and Donald Duck’s staff number signed on that day. Where Daisy states one operator per till per day, I recall seeing within the same week four plus staff numbers signed on another till. Therefore the validity of Daisy Duck's statement must be untrue, and apparently, the new measure has not been strictly followed and opens a question of what other procedures are not strictly followed in regards to the tills.
    [Response from Mini Mouse END]
    Last edited by MrNiceGuy_007; 07-01-2018 at 11:40 AM.
Page 5
    • sangie595
    • By sangie595 9th Jan 18, 8:27 PM
    • 4,375 Posts
    • 7,304 Thanks
    I'm no expert but there is a big difference between thinking someone may have possibly done something because the sums don't add up and actually being able to prove 100% with evidence that they did.
    If they were sure your wife did something wrong surely she would have been sacked much sooner? It seems odd.
    I'd be worried about the risk of bad references. I think its worth bringing up the point that its unfair to put your wife at a disadvantage because of something untrue. If the company really think your wife committed theft, why don't they bring a criminal prosecution? Probably because they don't have enough proof.
    Originally posted by Fireflyaway
    Regrettably, in employment law terms, it's true. End of.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

5,114Posts Today

8,318Users online

Martin's Twitter