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  • FIRST POST
    • Pobby
    • By Pobby 28th Nov 17, 11:54 AM
    • 5,187Posts
    • 11,332Thanks
    Pobby
    Laptop problems
    • #1
    • 28th Nov 17, 11:54 AM
    Laptop problems 28th Nov 17 at 11:54 AM
    My Dell Inspirion is usually a robust lap top. However after working week, I booted up the other day and noticed one of the keyboard characters failed, followed by another, another until nothing worked. The mouse was good so I attempted to open a file, no go. Admin mode managed it Could this be a virus or malware please?
Page 1
    • AndyPix
    • By AndyPix 28th Nov 17, 12:25 PM
    • 3,003 Posts
    • 2,072 Thanks
    AndyPix
    • #2
    • 28th Nov 17, 12:25 PM
    • #2
    • 28th Nov 17, 12:25 PM
    My Dell Inspirion is usually a robust lap top. However after working week, I booted up the other day and noticed one of the keyboard characters failed, followed by another, another until nothing worked?
    Originally posted by Pobby

    very easy way to test .


    Attach a working usb keyboard


    The mouse was good so I attempted to open a file, no go. Admin mode managed it Could this be a virus or malware please?
    Originally posted by Pobby

    Not sure i understand this .
    The file failed to open unless using "run as admin" ?


    What was the error msg ?
    Running with scissors since 1978
    • Pobby
    • By Pobby 28th Nov 17, 6:36 PM
    • 5,187 Posts
    • 11,332 Thanks
    Pobby
    • #3
    • 28th Nov 17, 6:36 PM
    • #3
    • 28th Nov 17, 6:36 PM
    No error message.
    • were
    • By were 28th Nov 17, 6:59 PM
    • 564 Posts
    • 334 Thanks
    were
    • #4
    • 28th Nov 17, 6:59 PM
    • #4
    • 28th Nov 17, 6:59 PM
    corrupt profile? Corrupt registry? Corrupt disk? Duff disk? All profile related. Admin works and pbobby does not, it is profile corruption, probably caused by one of the above

    windows 10?

    presuming it is 10, you want a dos box ( cmd ) and in there type osk which gives an on-screen keyboard. Think you are flogging a dead horse

    you want as admin to do an sfc /scannow
    chdsk c: will read on check
    rolling back to a last known snapshot may be helpful but you may also loose work and installed s/w from that point onwards?

    Think there is also a DSM command to check files too.

    You really need to get you wanted stuff off, as it might be a reinstall

    do a smart check too https://superuser.com/questions/29240/how-can-i-read-my-hard-drive-s-smart-status-in-windows-7
    Last edited by were; 28-11-2017 at 7:07 PM.
    • AndyPix
    • By AndyPix 29th Nov 17, 9:59 AM
    • 3,003 Posts
    • 2,072 Thanks
    AndyPix
    • #5
    • 29th Nov 17, 9:59 AM
    • #5
    • 29th Nov 17, 9:59 AM
    No error message.
    Originally posted by Pobby

    Expand a little if you want help.
    We are not mind readers
    Running with scissors since 1978
    • Pobby
    • By Pobby 29th Nov 17, 5:46 PM
    • 5,187 Posts
    • 11,332 Thanks
    Pobby
    • #6
    • 29th Nov 17, 5:46 PM
    • #6
    • 29th Nov 17, 5:46 PM
    To be honest. I have tried a few things. Going to see a chap far more experienced than me tomorrow, Thanks for all the reply's.

    Have a different problem which I am going to post.
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