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Is new Sky Hub worse than the old?

I recommended Sky MSE deal to a friend, they have been given something called a Sky Q hub, as opposed to the Sky Hub.

It apparently is supposed to be better, but it only has two Lan Ports and they find the signal does not reach all parts of their small modern flat (something their old router had no problem with).

Does anyone know whether this is a known problem with the Sky Q hub?

Can one ask Sky for the older router which had four ports and apparently a better signal?

Is there a setting that will make the Sky Q hub reach further?

I did see something called a Sky Booster, but my friend feels that this is a rip off as they do not live in some old house with thick walls and a so called new router should work in all rooms.

In the past I have known other ISP's to send these boosters out free, has anyone had Sky send them free?

Comments

  • Bronvahl
    Bronvahl Posts: 61 Forumite
    Seventh Anniversary 10 Posts Combo Breaker Name Dropper
    Well thanks for all your replies!

    All I can say is it seems vastly inferior to previous Sky Router, despite AC capability.
  • editor1
    editor1 Posts: 287 Forumite
    Home Insurance Hacker!
    Bronvahl wrote: »
    Well thanks for all your replies!

    All I can say is it seems vastly inferior to previous Sky Router, despite AC capability.

    Sorry to rain on your parade, but the majority of ASDL Modem/Wifi Routers supplied by ISPs are crap and Sky ASDL is a horror show if trying to port with an actual modem and then port to a good spec Wifi router.

    If you can lay your hands on a decent Linksys, D-Link or other major brand wifi router that's manufactured after 2015 do so - prices for these in the UK are most expensive compared to what I can get 'used' for a 100 quid in Hong Kong.
  • Arklight
    Arklight Posts: 3,182 Forumite
    Ninth Anniversary 1,000 Posts
    Getting a massive cash back deal for cheap internet and then relying on the free router that came with it.

    What could go wrong?!

    Sky's routers aren!!!8217;t great. They are free. If you dig a bit on the internet you can find out how to get your login and ID and then use your own one.
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,391 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You could try asking for a free booster.

    You don't have to use Sky's booster -- any booster will work and in many cases you can use an old router as a booster or access point.
    A kind word lasts a minute, a skelped erse is sair for a day.
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