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  • FIRST POST
    • Jobbydooze
    • By Jobbydooze 10th Sep 17, 9:53 AM
    • 58Posts
    • 26Thanks
    Jobbydooze
    BT/Sky phone line
    • #1
    • 10th Sep 17, 9:53 AM
    BT/Sky phone line 10th Sep 17 at 9:53 AM
    My phone line/broadband isn't working. I am with Sky but need BT to fix it, Sky said 3-5 business days, is there any compensation I can claim for not having either working?

    Thanks
Page 1
    • littleboo
    • By littleboo 10th Sep 17, 12:15 PM
    • 540 Posts
    • 241 Thanks
    littleboo
    • #2
    • 10th Sep 17, 12:15 PM
    • #2
    • 10th Sep 17, 12:15 PM
    You need to check the T's & C's, but it will probably be a refund pro rata for each day you were without service, which wont amount to much. Sky buy a lower level of service from Openreach so their customers will wait longer for line faults to be repaired
    • Jobbydooze
    • By Jobbydooze 10th Sep 17, 2:02 PM
    • 58 Posts
    • 26 Thanks
    Jobbydooze
    • #3
    • 10th Sep 17, 2:02 PM
    • #3
    • 10th Sep 17, 2:02 PM
    Sky buy a lower level of service from Openreach so their customers will wait longer for line faults to be repaired
    Originally posted by littleboo
    Ugh I didn't know that. Thanks for the info
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