Ryanair payment fee

l.c.elliott
l.c.elliott Posts: 55 Forumite
First Anniversary First Post
in Flights, currency & car hire
Hi, does anyone know why Ryanair want to charge me a payment fee of £2.68, despite the fact that I'm not trying to pay by credit card?

Comments

  • Westin
    Westin Posts: 5,940 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Any further clues?

    How are you trying to make payment (debit card)?

    What is the fare? What percentage is the £2.68 of the transaction?
  • dj1471
    dj1471 Posts: 1,968 Forumite
    First Anniversary First Post Home Insurance Hacker!
    How are you trying to pay? Only debit cards are free, credit cards (including prepaid cards) and PayPal are charged at 2%.
  • DontGiveUp2011
    DontGiveUp2011 Posts: 55 Forumite
    Ryanair automatically charge both debit and credit cards, they then tell you to submit a complaint and proof that you have a debit card, to obtain a refund!
  • leylandsunaddict
    leylandsunaddict Posts: 1,923 Forumite
    First Anniversary First Post
    DontGiveUp2011 wrote: »
    Ryanair automatically charge both debit and credit cards, they then tell you to submit a complaint and proof that you have a debit card, to obtain a refund!

    No they don't. If you select the right card type there is no debit card fee.
  • ic
    ic Posts: 3,291 Forumite
    Name Dropper First Post First Anniversary Mortgage-free Glee!
    DontGiveUp2011 wrote: »
    Ryanair automatically charge both debit and credit cards, they then tell you to submit a complaint and proof that you have a debit card, to obtain a refund!
    Balderdash! A quick play on the site proves that only PayPal, American Express, Mastercard, Mastercard Prepay and Visa attract the 2% fee. Selecting Mastercard Debit, Visa Debit, Visa Connect or Visa Electron do not.

    Original query sounds like user error.

    Personally I always pay on credit card for section 75 cover - so I don't have to worry if something like Monarch happens again.
  • spiro
    spiro Posts: 6,403 Forumite
    Name Dropper First Post First Anniversary
    Only 2 weeks until these charges end, I wonder what they will do then.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    spiro wrote: »
    Only 2 weeks until these charges end, I wonder what they will do then.

    Make a minor adjustment to their underlying pricing and sale offers that nobody will notice.
  • eDicky
    eDicky Posts: 6,573 Forumite
    First Anniversary Name Dropper First Post
    PeacefulWaters wrote: »
    Make a minor adjustment to their underlying pricing and sale offers that nobody will notice.
    The same as every other vendor and service provider, so that we all bear the costs of credit card use even if we're not using one.
    Evolution, not revolution
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