Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Lenny0212
    • By Lenny0212 27th Jun 17, 12:03 PM
    • 3Posts
    • 3Thanks
    Lenny0212
    Peel Centre 14th May 2017
    • #1
    • 27th Jun 17, 12:03 PM
    Peel Centre 14th May 2017 27th Jun 17 at 12:03 PM
    Ok, so I live in Stockport and frequently park at the peel centre. I know they will get me if I don't get a ticket, however, a couple of weeks ago I was meeting my brother and his family for a coffee. We parked next to each other, I went and bought my ticket and his partner bought there's. We remember getting them, I actually made a joke about her having to go back and check her reg. We have pictures of our kids in our phones on that day the 14th May outside Costa.

    Anyway, I received a parking fine for the 14th. I absolutely know I bought a ticket and they witnessed it. We know the date well because it was the day we got back from holiday.

    The interesting bit is........my brother called me earlier to say that he has also received a ticket for the same date and time.

    I am pretty sure I have my ticket amongst the 1000s i keep. But what I want to know is how should we proceed?

    We kind of want to take it all the way to court so that it costs them more and they learn a lesson. I bet loads of people got fines on that day. Must have been an error with the machine. The only difference is that we know we got a ticket, and others may not be so sure.

    I have posted this elsewhere and it seems we are not alone. So far at least 3 other people have had the very same penalty on the 14th May Peel Centre. I have since had my appeal denied and have offered to see them in court.

    Stick together and we are stronger.

    Let me know if anyone else has the same problem?

    Thanks
Page 1
    • donotpay
    • By donotpay 27th Jun 17, 12:36 PM
    • 1 Posts
    • 1 Thanks
    donotpay
    • #2
    • 27th Jun 17, 12:36 PM
    peel centre parking
    • #2
    • 27th Jun 17, 12:36 PM
    on the 14th of may i also used this car park, i use it frequently as i work in stockport. i used the parking bays near costa and also used the ticket machine outside it. i did what i needed to do and thought nothing else about it. a couple of weeks later i received a letter demanding £60 or £100 if that was not paid in the time given. i have lost my ticket but have appealed it and that was rejected as they have no record with my vehicle reg on their system. it seems funny as i am not the only one this has happened to on this day stockport peel centre 14th may 2017. i guess there is plenty more people out there with the same problem.
    • safsnowball
    • By safsnowball 2nd Jul 17, 9:03 PM
    • 61 Posts
    • 21 Thanks
    safsnowball
    • #3
    • 2nd Jul 17, 9:03 PM
    Same issue 15 May
    • #3
    • 2nd Jul 17, 9:03 PM
    My daughter parked there on the 15 May and also purchased a ticket using the machine near Costa Coffee. She has received a non payment notice.
    Clearly there is some glitch in their system.

    O.P. Where else have you raised this issue and found others in the same boat?
    Last edited by safsnowball; 03-07-2017 at 12:19 PM. Reason: Typo
    • Fruitcake
    • By Fruitcake 2nd Jul 17, 9:55 PM
    • 39,596 Posts
    • 79,197 Thanks
    Fruitcake
    • #4
    • 2nd Jul 17, 9:55 PM
    • #4
    • 2nd Jul 17, 9:55 PM
    Have you all read the Sticky thread for NEWBIES that tells you how to deal with these PCNs? That should always be your first port of call. It's your one stop shop for private parking charges.

    Do not pay, do not ignore, do not reveal the driver's identity, do not miss the appeal deadline.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Redx
    • By Redx 2nd Jul 17, 10:06 PM
    • 14,725 Posts
    • 18,498 Thanks
    Redx
    • #5
    • 2nd Jul 17, 10:06 PM
    • #5
    • 2nd Jul 17, 10:06 PM
    also read parking pranksters blogs and find the contact details for the 2 people who man the onsite office, contact them directly and explain the situation (without revealing who was driving) and ask them to cancel the pcn (s)
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • hoohoo
    • By hoohoo 3rd Jul 17, 6:40 AM
    • 1,670 Posts
    • 3,089 Thanks
    hoohoo
    • #6
    • 3rd Jul 17, 6:40 AM
    • #6
    • 3rd Jul 17, 6:40 AM
    The Prankster has published a list of known faults with Excel's machines
    http://parking-prankster.blogspot.co.uk/2017/07/peel-cente-stockport-14-15-may-2017.html

    He theorises this particular error is due to a clock error in the Cost Coffee ticket machine. If you still have your ticket you can check it and see if the date printed is 13 May or some other date.
    Dedicated to driving up standards in parking
    • Coupon-mad
    • By Coupon-mad 3rd Jul 17, 11:30 PM
    • 48,025 Posts
    • 61,480 Thanks
    Coupon-mad
    • #7
    • 3rd Jul 17, 11:30 PM
    • #7
    • 3rd Jul 17, 11:30 PM
    You should ALL complain to David Dunford at the DVLA about this glitch and rant that Excel have obtained your data without reasonable cause when they MUST have known their machines were faulty (due to the sheer number of PCNs generated over those days which must have been higher than normal, obviously, if the machine was glitching):

    david.dunford@dvla.gsi.gov.uk

    Promise us you will all email a complaint. The keeper named on the PCNs must be the complainant as it's their data.

    Also, all consider a claim against Excel for data misuse under the DPA - £250 a pop isn't unreasonable.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • safsnowball
    • By safsnowball 12th Jul 17, 10:37 AM
    • 61 Posts
    • 21 Thanks
    safsnowball
    • #8
    • 12th Jul 17, 10:37 AM
    Update on post #3
    • #8
    • 12th Jul 17, 10:37 AM
    My daughter appealed the ticket, and quoted the number of people on here and other forums who had been issued a ticket when using the same machine on similar dates.
    The appeal has been upheld with the company withdrawing the claim as the ticket was "issued in error"

    How many other punters will have just paid up, outrageous.
    • Coupon-mad
    • By Coupon-mad 12th Jul 17, 3:34 PM
    • 48,025 Posts
    • 61,480 Thanks
    Coupon-mad
    • #9
    • 12th Jul 17, 3:34 PM
    • #9
    • 12th Jul 17, 3:34 PM
    Send a complaint to your MP and the local paper to publicise this glitch. Please do!
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • Guys Dad
    • By Guys Dad 12th Jul 17, 4:07 PM
    • 9,966 Posts
    • 9,000 Thanks
    Guys Dad
    Have you all read the Sticky thread for NEWBIES that tells you how to deal with these PCNs? That should always be your first port of call. It's your one stop shop for private parking charges.

    Do not pay, do not ignore, do not reveal the driver's identity, do not miss the appeal deadline.
    Originally posted by Fruitcake
    The sticky advice is not always the answer to every case - as c-m would, hopefully, agree. Her it seems there is a "class action" for a better phrase where clearly the equipment is at fault.

    PPCs are now used to forum appeals and, no doubt, have their own Sticky template reply. With a case like this, there needs to be a different approach and the advice from c-m seems about spot on.

    If the various victims pm each other and exchange details, then the local paper could interview them and get a decent story from it.

    Then, of course, if one of the MSE members wanted to raise a DPA action...................................
    • peakview300
    • By peakview300 14th Jul 17, 9:04 AM
    • 2 Posts
    • 3 Thanks
    peakview300
    SAME ISSUE 15TH and 17th MAY

    I received 2 parking charge notices from Excel Parking for parking on 15/05/2017 and the second was for 17/5/2017 on the Peel Centre car park.
    Tickets were definitely purchased from the machine nearest to the Costa outlet.

    I appealed these PCN’s but they have both been rejected on the basis that no similar registration numbers were found in their system at that time.

    I have requested logs from the machine on those dates and stated that my research has revealed that other people have had the same issue during that period in May 2017.

    Their response was to refer to my request as my ‘appeal (representation)’ and have asked me for prove I purchased the tickets and they have extended the deadline for the £60 payments.

    They have not referred to my request for the machine logs.

    I have posted this information various other forums but I am completely at a loss as what to do next.
    Contacting Excel seems to be inadvisable as I may prejudice myself whilst ignoring their correspondence will lead to solicitor’s letters, threats and ultimately a court appearance.

    Any advice would be most gratefully received
    • Coupon-mad
    • By Coupon-mad 14th Jul 17, 2:14 PM
    • 48,025 Posts
    • 61,480 Thanks
    Coupon-mad
    Trading Standards and your MP need to hear about this, now.

    And complain to the people who run the Peel Centre, now.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • peakview300
    • By peakview300 14th Jul 17, 5:10 PM
    • 2 Posts
    • 3 Thanks
    peakview300
    Thank you for your reply Coupon-mad, I will email or post my letters of complaint over the weekend along with a carefully worded response to Excel quoting the number of other motorist similarly affected.
    I will also quote the 'issued in error' occurrence noted above.
    Thanks once again
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,622Posts Today

7,876Users online

Martin's Twitter
  • Byebye! I'm about to stop work & twitter, to instead spend glorious time with Mrs & mini MSE. Wishing u a lovely summer. See u in 10 days.

  • WARNING Did you start Uni in or after 2012? The interest's rising to 6.1%; yet it doesnt work like you think. See https://t.co/IQ8f0Vyetu RT

  • RT @JanaBeee: @MartinSLewis Boris is the anomaly (coffee), the others are versions of normal (beer). Lots of same candidates = vote share d?

  • Follow Martin