Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • DPB
    • By DPB 20th Apr 17, 7:50 PM
    • 7Posts
    • 2Thanks
    DPB
    CEL - Claim Form
    • #1
    • 20th Apr 17, 7:50 PM
    CEL - Claim Form 20th Apr 17 at 7:50 PM
    Hi All,

    I returned from holiday yesterday to find a claim form from CEL for £329 for a parking charge notice issued in April 2016, the claim form is dated 7th April 2017.

    I did not receive the original PCN and ignored the debt collection letters. In November I received a formal letter of claim from Wright Hassall and followed advice on this board in order to dispute the letter of claim. Sending three emails until I received the below from Tim Hawker. At which point I considered the issue closed but they've decided to proceed with the claim. I submitted a acknowledgment of service last night which was received this morning and will now start to prepare my defense.

    The fee is made up of the following:
    Amount Claimed = £254 (The last ZZPS letter was for £200 in August, before Wright Hassall bumped it up to £236 in October).
    Court Fee = £25.
    Legal Representative's Costs = £50.

    Thank you for your recent email, the contents of which have been noted.

    Please note letters and communication issued by Wright Hassall are done so in accordance with Annex B of the Pre Action Protocol and we are happy that we have not misled any party.

    As advised in our previous correspondence, this matter is in recovery stage. Therefore, our clients will provide any further evidence or copies of previous correspondence only in litigation stage, should this matter proceeds further.

    We believe sufficient information has been provided to you about this Parking Charge Notice (PCN), therefore, we can confirm this account will remain on hold until 25 November 2016 and unless unless you provide additional information you have not already brought to our attention, any further correspondence will be noted and filed but we will not respond.

    Yours sincerely

    Tim Hawker
    Head of Debt Recovery Operations
Page 1
    • DPB
    • By DPB 20th Apr 17, 7:54 PM
    • 7 Posts
    • 2 Thanks
    DPB
    • #2
    • 20th Apr 17, 7:54 PM
    • #2
    • 20th Apr 17, 7:54 PM
    Here's my first letter to Wright Hassall

    I write in response to your "FORMAL LETTER OF CLAIM" dated 27th October 2016, the contents of which are noted. I was not the driver of the vehicle at that time and am under no statutory obligation to name the driver either. I further note that the keeper liability provisions of the Protection of freedoms act 2012 schedule have not been met.

    As the pre action protocols expect us to exchange sufficient information to understand each other’s position please forward to myself the original parking charge notice and a picture of the signs at the location as well as the operator’s contract which allows them to operate at the site (or indeed confirmation that they own the land in question).

    As well as the information already requested please answer the following questions:
    · What type of car park is it?
    · What contravention gives a cause of action?
    · Who contravened your rules?
    · Who you are pursuing?
    · Have you followed the rules laid down in the Protection of freedoms act 2012 schedule 4?
    · How is the £236 balance made up?

    Not only will this information help comply with the pre action protocols it will also help achieve the overriding objective.

    Having done some research on your claims I request that if you ignore my requests for information that your claim complies with:

    CPR 16

    Contents of the claim form
    16.2
    (1) The claim form must –
    (a) contain a concise statement of the nature of the claim

    Contents of the particulars of claim
    16.4
    (1) Particulars of claim must include –
    (a) a concise statement of the facts on which the claimant relies;

    Practice direction 16

    Other matters to be included in particulars of claim

    7.5 Where a claim is based upon an agreement by conduct, the particulars of claim must specify the conduct relied on and state by whom, when and where the acts constituting the conduct were done.

    CPR 22

    Documents to be verified by a statement of truth
    22.1
    (1) The following documents must be verified by a statement of truth –
    (a) a statement of case

    Practice direction 22

    Who may sign the statement of truth
    3.1 In a statement of case, a response or an application notice, the statement of truth must be signed by

    (2) the legal representative of the party or litigation friend.

    3.7 Where a party is legally represented, the legal representative may sign the statement of truth on his behalf. The statement signed by the legal representative will refer to the client’s belief, not his own. In signing he must state the capacity in which he signs and the name of his firm where appropriate.

    3.9 The individual who signs a statement of truth must print his full name clearly beneath his signature.

    3.10 A legal representative who signs a statement of truth must sign in his own name and not that of his firm or employer.

    Practice direction 7E

    Signature
    10 Any provision of the CPR which requires a document to be signed by any person is satisfied by that person entering their name on an online form.

    I await your response.
    • DPB
    • By DPB 20th Apr 17, 7:55 PM
    • 7 Posts
    • 2 Thanks
    DPB
    • #3
    • 20th Apr 17, 7:55 PM
    • #3
    • 20th Apr 17, 7:55 PM
    And then to second letter to which i received the above response from Tim Hawker.

    Dear Sir or Madam,

    I refer to the recent email sent by Tim Hawker, which appears (due to his job title) to merely be a debt collector reply but also mentions court and fails to disclose any key documents relevant to the issues in this dispute. You have stated that the “FORMAL LETTER OF CLAIM” sent on the 27th October does not need to be compliant with the practice direction as you have not yet started proceedings. This therefore appears to be a deliberate attempt to mislead the recipient, in order to extract payment.

    I'm also puzzled by your comment that your client has confirmed that it followed correct process. Unless you're in the habit of threatening legal proceedings without checking your client's case, you should have already reached this conclusion from the document trail. You should also, if the documents were already in your position, have had no difficulty to send copies as requested.

    It may well be an issue receiving the keeper details from the DVLA - but keeper liability disappears if the NtK is received after the PoFA 14 day deadline (for ANPR camera tickets). Therefore, you should be discussing this with the DVLA, not me as the keeper. The NtK may well 'provide motorists 14 days to pay the reduced amount', but unfortunately it's the driver's liability, no longer the keeper's, given the late serving of the notice. I therefore suggest you contact the driver and stop processing my data (Section 10 warning under the DPA), or a formal complaint will be made to the ICO.

    It does appear that an increasing number of motorists are being sent misleading information by solicitors acting for private parking firms, so I am pleased to confirm I will continue to consult online forums and your threats and misinformation will be used as evidence of your unreasonableness and failure to comply with the very basics of the Overriding Objective. I will also have no hesitation in reporting your firm to the SRA, should you attempt to mislead me further or try to dissuade me from my right to seek advice where I see fit.

    I am unimpressed by your threat that, should I choose to rely on a template defense at court ''we will seek an immediate strike out''. Good luck with that - as a firm of solicitors you are well aware that your first duty is to the court and there is nothing wrong with a consumer seeking assistance to write responses to baseless template allegations from a company with whom I have no contract. A consumer can seek advice wherever they wish and it is the likes of parking firms and their solicitors who deal mainly in template letters. I reserve the right to seek a strike out myself, if you proceed veraciously with a template claim without due diligence nor any particulars that could possibly give rise to a claim, knowing that I cannot be held liable.

    I remind you that there is no presumption in law relating to private land parking, that a keeper was the driver, unless your client has evidence of that person. If they do have evidence of who was driving, I require that evidence to be furnished along with copies of their letters and pictures of the signs on site which they allege were capable of creating a contract with a driver.

    If I do not receive the evidence upon which your client intends to rely, within 14 days, I will quite reasonably consider the matter closed.

    Yours Faithfully,
    • Coupon-mad
    • By Coupon-mad 20th Apr 17, 9:02 PM
    • 50,067 Posts
    • 63,464 Thanks
    Coupon-mad
    • #4
    • 20th Apr 17, 9:02 PM
    • #4
    • 20th Apr 17, 9:02 PM
    I submitted a acknowledgment of service last night which was received this morning and will now start to prepare my defense.
    Defence.

    But at least this is CEL so it is relatively easy. Not likely to even have a hearing.

    http://forums.moneysavingexpert.com/showthread.php?t=5636182

    http://forums.moneysavingexpert.com/showthread.php?t=5616162

    HTH
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • DPB
    • By DPB 22nd Apr 17, 2:30 PM
    • 7 Posts
    • 2 Thanks
    DPB
    • #5
    • 22nd Apr 17, 2:30 PM
    • #5
    • 22nd Apr 17, 2:30 PM
    Thanks Coupon-mad, I've copied AnnieAnne's response but tailored the specific dates to mine. I've read through this board and also pepipoo and the responses all seem similar, is this an issue? Or is a generic response sufficient for the case to be thrown out?

    Is it ok to simply send the defence on the MoneyClaim website? Or do i need to sign and send the letter as well?

    Thank you very much for your help.

    In the County Court Business Centre
    Claim Number ***
    Between:
    Civil Enforcement Limited v ***
    Defence Statement

    I deny I am liable to the Claimant for the entirety of the claim for each of the following reasons:

    1. The Claim Form issued on the 07 April 2017 by Civil Enforcement Limited was not correctly filed under The Practice Direction as it was not signed by a legal person but signed by “Claimant’s Legal Representative”.


    2. This Claimant has not complied with pre-court protocol. And as an example as to why this prevents a full defence being filed at this time, a parking charge can be for trespass, breach of contract or a contractual charge. All these are treated differently in law and require a different defence. The wording of any contract will naturally be a key element in this matter, and a copy of the alleged contract has never been provided to the Defendant.
    (a) There was no compliant ‘Letter before County Court Claim’, under the Practice Direction.

    (b) This is a speculative serial litigant, issuing a large number of identical 'draft particulars'. The badly mail-merged documents contain very little information.
    (c) The Schedule of information is sparse of detailed information.
    (d) The Claim form Particulars were extremely sparse and divulged no cause of action nor sufficient detail. The Defendant has no idea what the claim is about - why the charge arose, what the alleged contract was; nothing that could be considered a fair exchange of information. The Claim form Particulars did not contain any evidence of contravention or photographs.
    e) The Defence therefore asks the Court to strike out the claim as having no reasonable prospect of success as currently drafted.
    f) Alternatively, the Defendant asks that the Claimant is required to file Particulars which comply with Practice Directions and include at least the following information;
    i. Whether the matter is being brought for trespass, breach of contract or a contractual charge, and an explanation as to the exact nature of the charge
    ii. A copy of any contract it is alleged was in place (e.g. copies of signage)
    iii. How any contract was concluded (if by performance, then copies of signage maps in place at the time)
    iv. Whether keeper liability is being claimed, and if so copies of any Notice to Driver / Notice to Keeper
    v. Whether the Claimant is acting as Agent or Principal, together with a list of documents they will rely on in this matter
    vi. If charges over and above the initial charge are being claimed, the basis on which this is being claimed
    vii. If Interest charges are being claimed, the basis on which this is being claimed
    g) Once these Particulars have been filed, the Defendant asks for reasonable time to file another defence.

    3. The Claimant failed to meet the Notice to Keeper obligations of Schedule 4 of the Protection of Freedoms Act 2012. Absent such a notice served within 14 days of the parking event and with fully compliant statutory wording, this Claimant is unable to hold me liable under the strict ‘keeper liability’ provisions.


    Schedule 4 also states that the only sum a keeper can be pursued for (if Schedule 4 is fully complied with, which it was not, and if there was a 'relevant obligation' and relevant contract' fairly and adequately communicated, which there was not) is the sum on the Notice to Keeper. They cannot pluck another sum from thin air and bolt that on as well when neither the signs, nor the NTK, nor the permit information mentioned a possible £254.00 for outstanding debt and damages.

    4. The Claimant has added unrecoverable sums to the original parking charge. It is believed that the employee who drew up the paperwork is remunerated and the particulars of claim are templates, so it is simply not credible that £50 'legal representative’s (or even admin) costs' were incurred


    5. This case can be distinguished from ParkingEye v Beavis [2015] UKSC 67 (the Beavis case) which was dependent upon an undenied contract, formed by unusually prominent signage forming a clear offer and which turned on unique facts regarding the location and the interests of the landowner. Strict compliance with the BPA Code of Practice (CoP) was paramount and Mr Beavis was the driver who saw the signs and entered into a contract to pay £85 after exceeding a licence to park free. None of this applies in this material case.

    6. In the absence of any proof of adequate signage that contractually bound the Defendant then there can have been no contract and the Claimant has no case.
    a) The Claimant is put to strict proof that at the time of the alleged event they had both advertisement consent and the permission from the site owner to display the signs.
    b) In the absence of strict proof I submit that the Claimant was committing an offence by displaying their signs and therefore no contract could have been entered into between the driver and the Claimant.
    c) Inadequate signs incapable of binding the driver - this distinguishes this case from the Beavis case:
    (i) Sporadic and illegible (charge not prominent nor large lettering) of site/entrance signage - breach of the POFA 2012 Schedule 4 and the BPA Code of Practice and no contract formed to pay any clearly stated sum.
    (ii) Non existent ANPR 'data use' signage - breach of ICO rules and the BPA Code of Practice.
    (iii) It is believed the signage was not lit and any terms were not transparent or legible; this is an unfair contract, not agreed by the driver and contrary to the Consumer Rights Act 2015 in requiring a huge inflated sum as 'compensation' from by an authorised party using the premises as intended.
    (iv) No promise was made by the driver that could constitute consideration because there was no offer known nor accepted. No consideration flowed from the Claimant.
    (v) The signs are believed to have no mention of any debt collection additional charge, which cannot form part of any alleged contract.
    d) BPA CoP breaches - this distinguishes this case from the Beavis case:
    (i) the signs were not compliant in terms of the font size, lighting or positioning.
    (ii) the sum pursued exceeds £100.

    (iii) there is / was no compliant landowner contract.

    7. No standing - this distinguishes this case from the Beavis case:
    It is believed Civil Enforcement do not hold a legitimate contract at this car park. As an agent, the Claimant has no legal right to bring such a claim in their name which should be in the name of the landowner.

    8. No legitimate interest - this distinguishes this case from the Beavis case:
    This Claimant files serial claims regarding sites where they have lost the contract, known as revenge claims and it believed this is one such case. This is not a legitimate reason to pursue a charge out of proportion with any loss or damages the true landowner could pursue.

    9. The Beavis case confirmed the fact that, if it is a matter of trespass (not breach of any contract), a parking firm has no standing as a non-landowner to pursue even nominal damages.

    10. The charge is an unenforceable penalty based upon a lack of commercial justification. The Beavis case confirmed that the penalty rule is certainly engaged in any case of a private parking charge and was only disengaged due to the unique circumstances of that case, which do not resemble this claim.

    The Defendant denies any liability whatsoever to the Claimant in any matter and asks the Court to note that the Claimant has:
    (a) failed to disclose any cause of action in the incorrectly filed Claim Form issued on 07 April 2017.
    (b) Sent a template, well-known to be generic cut and paste 'Particulars' of claim relying on irrelevant case law (Beavis) which ignores the fact that this Claimant cannot hold registered keepers liable in law, due to their own choice of non-POFA documentation.

    The vague Particulars of Claim disclose no clear cause of action. The court is invited to strike out the claim of its own volition as having no merit and no reasonable prospects of success.

    I confirm that the above facts and statements are true to the best of my knowledge and recollection.

    Signed
    Date
    • Coupon-mad
    • By Coupon-mad 22nd Apr 17, 6:10 PM
    • 50,067 Posts
    • 63,464 Thanks
    Coupon-mad
    • #6
    • 22nd Apr 17, 6:10 PM
    • #6
    • 22nd Apr 17, 6:10 PM
    the responses all seem similar, is this an issue? Or is a generic response sufficient for the case to be thrown out?
    No issue, these generic CEL defences have seen all forum-defended cases stopped in their tracks. They are after weak/scared £250+ payers and bad 'lamb to the slaughter' defences from victims.

    Is it OK to simply send the defence on the MoneyClaim website? Or do i need to sign and send the letter as well?
    You can submit this on MCOL or email it to CCBC as a PDF attachment. Or post it with proof of posting. Not all three!
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • DPB
    • By DPB 23rd Apr 17, 6:30 PM
    • 7 Posts
    • 2 Thanks
    DPB
    • #7
    • 23rd Apr 17, 6:30 PM
    • #7
    • 23rd Apr 17, 6:30 PM
    Thanks coupon-mad i'll submit tomorrow.
    • DPB
    • By DPB 4th Sep 17, 6:53 PM
    • 7 Posts
    • 2 Thanks
    DPB
    • #8
    • 4th Sep 17, 6:53 PM
    • #8
    • 4th Sep 17, 6:53 PM
    Hi All,

    I have received a court date and my documentation is due within the next two weeks, as I’m going to be away on business I intend to submit early. The court fee is due one week after the documentation, with the hearing a few weeks after. My witness statement and list of supporting evidences is below, is there anything else I should be including?

    Couple of questions:
    · I didn’t receive a copy of CEL’s direction questionnaire, do I note that in my witness statement?
    · Do I add my costs to the document pack or if it does go to court take them along on the day? And if CEL do not pay the court fee can I still submit my costs?

    I, ……………………., am the defendant in this case.

    1. The facts in this statement come from my personal knowledge. Where they are not within my own knowledge there are true to the best of my information and belief.

    2. I am not liable to the Claimant for the sum claimed, or any amount at all and this is my Witness Statement in support of my defence as already filed.

    3. I am the registered keeper of the vehicle in question in this case. However due to the long passage of time since the alleged contraventions, I am unable to recall who might have been driving.

    4. Due to the woeful particulars of claim and late Notice to Keeper this has prejudiced my ability to properly defend this claim. I have not been furnished with any relevant information about the alleged contract and its alleged breach nor photographs. I believe that the parking regime introduced was new and that since the alleged infringement additional signage has been installed by Civil Enforcement Ltd and customers of the new store are now advised to input their vehicle details into an iPad.

    5. I recall receiving a PCN in the post from the claimant two to three months after the alleged parking violation and I ignored it as I believed it to be a scam letter.

    6. In August 2016 I received a Letter Before Action from CEL demanding the sum of £140 as it had now been escalated. This was unsigned as was the Particulars of Claim which had the printed name of Mr Michael SCHWARTZ, Legal Team printed on the bottom. Mr SCHWARTZ was and still is suspended from legal practice due to irregularities arriving from this kind of practice. I therefore fail to see how the sum can be increased to pay Mr SCHWARTZ if he is suspended from the legal profession.

    7. In late August 2016 I received a letter from ZZPS Limited informing me that the balance outstanding was now £200. There would appear to be no explanation for this increase in price and I fail to see why having threatened court action CEL then refer the case to another third party.

    8. In September 2016 I received a letter from ZZPS Limited informing me that they would be passing the account to their clients solicitors, I fail to see why CEL having initially threatened court action then refer the case to an additional third party.

    9. In October 2016 I received a letter from Wright Hassall solicitors informing me that they had been instructed by ZZPS and that a payment of £236.00 was now being demanded.

    10. Later in October 2016 I received a further letter from Wright Hassall solicitors threatening legal action unless £236.00 was paid within 14 days.

    11. In April 2017 I received a County Court Claim form informing me that CEL had registered the claim with the County Court. They were now seeking £329. Yet again there is no clear break down of the costings and I ask the Court to draw the obvious conclusion that this alleged debt has been passed around to artificially inflate the claim. Schedule 4 of Protection of Freedom Act 2012 also states that the only sum a keeper can be pursued for (if Schedule 4 is fully complied with, which it was not, and if there was a 'relevant obligation' and 'relevant contract' fairly and adequately communicated, which there was not as there was no clear, transparent information about how to obtain a permit either inside or outside the site) is the sum on the Notice to Keeper. They cannot pluck another sum from thin air and bolt that on as well when neither the signs, the Notice to Keeper nor the permit information mentioned a possible £329 for outstanding debt and damages.


    I believe that the facts stated in this Witness Statement are true.


    Signed……………………..



    Dated………………………

    Evidence Attachments:
    · Defence
    · a copy of the Beavis case sign,
    · a copy of the section of the POPLA Annual Report 2015 'Understanding Keeper Liability'
    · a copy of Excel v Lamoureux,
    · a copy of Schedule 4 of the POFA
    · Email correspondence
    · Insurance certificate showing two drivers.
    · Mail correspondence
    • birdmanT
    • By birdmanT 4th Sep 17, 7:25 PM
    • 11 Posts
    • 25 Thanks
    birdmanT
    • #9
    • 4th Sep 17, 7:25 PM
    • #9
    • 4th Sep 17, 7:25 PM
    In my experience, they don't normally submit any evidence.

    I won my claim using:

    No standing - this distinguishes this case from the Beavis case:
    It is believed Civil Enforcement do not hold a legitimate contract at this car park. As an agent, the Claimant has no legal right to bring such a claim in their name which should be in the name of the landowner.

    You should too.
    • DPB
    • By DPB 6th Sep 17, 8:31 PM
    • 7 Posts
    • 2 Thanks
    DPB
    Thanks everyone, CEL have now discontinued the case.
    • Coupon-mad
    • By Coupon-mad 7th Sep 17, 1:43 AM
    • 50,067 Posts
    • 63,464 Thanks
    Coupon-mad
    Thanks everyone, CEL have now discontinued the case.
    Originally posted by DPB
    http://forums.moneysavingexpert.com/showthread.php?p=73038195#post73038195

    Great - now do like the above in that link, and collect your £200 (or whatever) for passing GO!

    One letter is all it takes and if you don't ask, you don't get. No risk, free money to ask for.

    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,749Posts Today

6,117Users online

Martin's Twitter
  • RT @thismorning: 'Sometimes the best gift is releasing somebody else from the obligation of having to give to you' says @MartinSLewis. Do y?

  • Shana tova umetuka - a sweet Jewish New Year to all celebrating. I won't be online the rest of t'week, as I take the time to be with family

  • Dear Steve. Please note doing a poll to ask people's opinion does not in itself imply an opinion! https://t.co/UGvWlMURxy

  • Follow Martin