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  • FIRST POST
    • jamie_02
    • By jamie_02 20th Mar 17, 3:37 PM
    • 87Posts
    • 50Thanks
    jamie_02
    New TSB app
    • #1
    • 20th Mar 17, 3:37 PM
    New TSB app 20th Mar 17 at 3:37 PM
    Happened to see a new TSB on the iOS App Store yesterday. It seems it's a brand new app, not an update to the existing one so it hadn't downloaded automatically (and I now have two TSB apps side-by-side, temporarily).

    The interface is slicker, and it now supports fingerprint ID (a good thing, the last app's character entry is less secure). Some reviews comment on no available balance showing, but I haven't recently made any transactions on my account so I can't comment.

    Anyway, not as good as Nationwide, but seems slicker and quicker than first direct.

    Anyone have a preference for any other bank apps?
Page 3
    • EarthBoy
    • By EarthBoy 15th Sep 17, 8:10 AM
    • 1,737 Posts
    • 1,048 Thanks
    EarthBoy
    There are lots of issues with the new app but the main one for me is the size of the font. It's ridiculously large, can only see a few transactions at a time.
    Originally posted by colb15
    Yes, and anybody near you can easily see your bank balance. What's the point of passwords and fingerprint logins etc., if the app doesn't give you any privacy?
    • P-Nuts
    • By P-Nuts 16th Sep 17, 5:52 PM
    • 8 Posts
    • 3 Thanks
    P-Nuts
    Yes, and anybody near you can easily see your bank balance. What's the point of passwords and fingerprint logins etc., if the app doesn't give you any privacy?
    Originally posted by EarthBoy
    The latest update has the balance in much smaller writing and shows all my accounts on a single screen. Seems TSB are actually listening to some of the feedback.
    • EarthBoy
    • By EarthBoy 17th Sep 17, 12:20 PM
    • 1,737 Posts
    • 1,048 Thanks
    EarthBoy
    The latest update has the balance in much smaller writing and shows all my accounts on a single screen.
    Originally posted by P-Nuts
    The smaller font size is only on the summary view, showing all the accounts. If you open up the separate accounts, the balance of that account is still written in enormous figures. If you want to logout, the app asks "Are you sure you want to log out?" and displays your name in enormous writing too. I don't know why it shows your name at all; does TSB think we might have forgotten who we are?
    • datlex
    • By datlex 17th Sep 17, 2:06 PM
    • 1,319 Posts
    • 1,101 Thanks
    datlex
    Ok seems like I am one of the few that likes the new app. I like that only needs a finger print to log in so I don't have to type my passcode or selection of characters to get into my account. It is easy to use. I like how I can see all my accounts together or each separately.
    • Westie983
    • By Westie983 17th Sep 17, 6:26 PM
    • 3,774 Posts
    • 13,844 Thanks
    Westie983
    Ok seems like I am one of the few that likes the new app. I like that only needs a finger print to log in so I don't have to type my passcode or selection of characters to get into my account. It is easy to use. I like how I can see all my accounts together or each separately.
    Originally posted by datlex
    Same as many other banking apps, actually TSB was one of the few that still made me enter my memorable information, think its just Santander left now that needs details, and a few credit cards.

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £330/£365 = 90.41%
    Virtual Sealed Pot #1 Total £1,350/£1,800 = 75.00%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £24,945/£16,665 = 149.68%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • Kim_13
    • By Kim_13 21st Sep 17, 11:49 AM
    • 1,240 Posts
    • 1,631 Thanks
    Kim_13
    There's now a prompt on the old app to say they are turning it off soon.
    Sealed Pot 10 #520 ~ ~£66.55/£100
    VSP 2017 #9 ~ £41.40/£250.00
    CCCC 2017 #1 ~ £179.71/£120.00
    EF #170 ~ £500
    Xmas 2017 #25 ~ £5/£365
    365 Day Penny Challenge #4 ~ £17.31/£667.95
    • badger09
    • By badger09 22nd Sep 17, 8:51 AM
    • 5,129 Posts
    • 4,339 Thanks
    badger09
    Is the new version still draining battery life? (iPhone SE)
    • KittenChops
    • By KittenChops 22nd Sep 17, 9:37 AM
    • 69 Posts
    • 17 Thanks
    KittenChops
    There's now a prompt on the old app to say they are turning it off soon.
    Originally posted by Kim_13


    I've had this prompt for at least the last 2-3 weeks, and yesterday I received a text message from TSB to encourage me to download the new app...


    When I spoke to someone in my local branch in August, they said the old app would be switched off in September at some point.


    I hope not, because it won't work on my phone :-(
    • EarthBoy
    • By EarthBoy 22nd Sep 17, 6:54 PM
    • 1,737 Posts
    • 1,048 Thanks
    EarthBoy
    User reviews for the new app on the Google play store have slumped to a shocking 1.9 stars out of 5. :-(
    • Kim_13
    • By Kim_13 22nd Sep 17, 10:30 PM
    • 1,240 Posts
    • 1,631 Thanks
    Kim_13
    How are their requirements on Android for the new app as compared to the old?

    On Apple the requirement has only gone up by a .1 version of an OS, so the change shouldn't cut any devices off that hadn't already been done a little while back.

    Still wish they wouldn't up their requirements at all as they're just helping the technology companies to get more money out of people.
    Sealed Pot 10 #520 ~ ~£66.55/£100
    VSP 2017 #9 ~ £41.40/£250.00
    CCCC 2017 #1 ~ £179.71/£120.00
    EF #170 ~ £500
    Xmas 2017 #25 ~ £5/£365
    365 Day Penny Challenge #4 ~ £17.31/£667.95
    • northwalesd
    • By northwalesd 23rd Sep 17, 9:34 AM
    • 191 Posts
    • 118 Thanks
    northwalesd
    How are their requirements on Android for the new app as compared to the old?
    Originally posted by Kim_13
    The notes for the old app say minimum Android 4.2, for the new app 4.1
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