New TSB app
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My first impression of the app was not good.0
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Annelise_44 wrote: »I installed the new TSB app. a few days ago and it has been using as much battery as my screen!!! I am using a Samsung Galaxy S7. Is anyone else having this problem and, if so, how have you resolved it?Evolution, not revolution0
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I don't like it either, as already mentioned the font is far too big and not a fan of the sliding windows to view the accounts. They are trying too hard...0
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Yet nobody has questioned why the app needs access to SMS, microphone, contacts...0
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northwalesd wrote: »I'm not, working quite happily on a Galaxy A5.
I took a quick gander at the app's battery usage a couple of days ago and it was unremarkable. I've just checked it again and noticed this:
The TSB app does appear to be draining the battery. I haven't ran it since I charged my phone this morning, so it's done that itself.0 -
FYI:
Needs access to contacts to use the "pay a contact" feature.
They didn't say exactly why it needs access to SMS and Microphone but gave details how to deny the app access.0 -
The general opinion of the new TSB app is pretty dire. Just 2.3 stars on the Google play store (android). The old TSB app has 4.3 stars.0
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They've spent a bit of time on making the interface look good, but the usability has really dropped off. You need a lot more input to do things than before, including flicking from screen to screen.
Issues for me include - I have two barclaycards as payees. I used to see the reference number to select which one I wanted. Now I have to select one of them before I can check I have the right one, as the reference numbers are not shown.
Having to put in the password each time I make a payment. That wasn't the case before.
It's slower at loading / logging in etc.0 -
They must be responding to concerns. I was asked to complete a survey on the app today when I was logging in. I've told them pretty much what I said here - so if you have any issues and are offered the survey please take a few minutes to let them know.0
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