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  • FIRST POST
    TheGenerus1
    Monument Credit Card PPI Claim
    • #1
    • 12th Jul 12, 4:17 AM
    Monument Credit Card PPI Claim 12th Jul 12 at 4:17 AM
    Hi,

    Has anybody tried to claim their PPI (Payment break plan I think they call it) back from Monument.

    My Monument account was opened in 2003 and is still currently open with a balance on it. The account was taken over by Raphaels Bank PLC last year but still mention Monument as the contact address and telephone number.

    I setup my current account to take the minimum monthly payment on the monument account (a few years ago) plus I make a additional payment monthly of 10 extra to get the balance down.

    I have just noticed that I have been paying the payment break plan as well, which I do not think I asked for.
    I have statements going back several years with the Payment plan being added.

    Does anyone know who I should go through to try and claim back this PPI, Raphaels Bank or Monument?

    What should I sent them in regards to paper work or is there a template letter I could send them? As I said I have all the statements as evidence.

    It's not a huge amount, only about 7 a month or about 500 over the 6 years, but anything is better then nothing.

    One last thing, does it matter that my monument account is still active and showing a balance that I am still paying down (It shows up in all my CRA report with green ticks going back 6 years).

    Hope someone can help me and share any experience with claiming Payment break plan charges back from Monument.
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