Main site > Forums > Essential Money > Insurance & Life Assurance > LV= 'Premier' Travel Insurance - Share your exper... (Page 1)

IMPORTANT! This is MoneySavingExpert's open forum - anyone can post

Please exercise caution & report any spam, illegal, offensive, racist, libellous post to

  • Be nice to all MoneySavers
  • All the best tips go in the MoneySavingExpert weekly email

    Plus all the new guides, deals & loopholes

  • No spam/referral links
or Login with Facebook
LV= 'Premier' Travel Insurance - Share your experience.
Views: 10,860
Thread Tools Search this Thread Display Modes
# 1
MSE Tony
Old 04-07-2012, 12:24 PM
MoneySaving Convert
Join Date: Jan 2012
Posts: 28
Default LV= 'Premier' Travel Insurance - Share your experience.


Thanks for visiting.

We have recently added the LV= Premier travel policy to our New Travel Insurance guide.

As this insurer is a new option - offering good cover levels - your feedback is important to us.

Please let us know what you think.

Have you used or contacted them, made a claim, is it is missing anything or just general feedback on the insurer.

Hit 'Reply' to discuss or ask a question.


MSE Tony

If you spot a rate change that we haven't already mentioned or added into articles or tips, Please send me a PM about it

Get Martin's Free Money Saving Tips E-mail at
MSE Tony is offline
Reply With Quote Report Post
# 2
Old 31-01-2013, 12:23 PM
MoneySaving Newbie
Join Date: Jan 2013
Posts: 1
Smile Not had to Claim, but very good value, including with pre-existing conditions

I chose the premium annual multi-trip cover for several reasons:

Firstly, it covers trips up to 90 days, which is a lot longer than many other big name companies who stretch to 45 days at the most (or so my research found). (I'm travelling for 54 days)

Secondly and most importantly, I broke my leg three months ago, so I have to declare a pre-existing condition. Whilst other companies charged up to 200 on top of the initial fee to cover this, I was granted cover for this without any extra cost.

Finally, I got a quote online (because online quotes receive a 15% discount), and then rang them to add my pre-existing condition as an amendment, and as I had received the initial quote online, I still received a 15% discount.

So far i'm impressed with the service, but my next trip isn't for a few months, and hopefully I won't have to claim. Luckily I won't have to post again about my experiences of claiming, but if that does happen, I'll keep you informed!
dm227 is offline
Reply With Quote Report Post
# 3
Old 12-06-2013, 11:21 PM
MoneySaving Stalwart
Join Date: Dec 2009
Posts: 421

I went to the states in 2010 and bought LV insurance. I'm glad I did! I declared a pre-existing medical condition which flared up whilst I was over they. I called them and they advised me about which hospitals they had direct dealings with. I didn't have to pay anything upfront at the hospital although I did pay for my prescription. When I got home they dealt with everything promptly including refunding my prescription charges. My bill for 3 hours in the ER was $5000! I was a medical student at the time and was aware of what was unnecessary but they still managed to whack the bill up somehow.
southoftheriver is offline
Reply With Quote Report Post
# 4
Be Happy
Old 13-06-2013, 12:35 PM
Serious MoneySaving Fan
Join Date: Feb 2006
Posts: 990

We used them a couple of years ago.

OH is 83 and has several pre-existing conditions. They gave us a good inclusive quote for UK holiday trip, but would only quote excluding cover for pre-existing conditions on European trip.

Most other companies do give inclusive European trip, but at high cost.
Be Happy is offline
Reply With Quote Report Post
# 5
Old 13-06-2013, 1:02 PM
Serious MoneySaving Fan
Join Date: Mar 2009
Posts: 1,674

i have just taken an annual travel policy with them yesterday so i follow this thread with interest,
i got a good price including pre existing conditions.
only gripe is,to add my 11 year old grandson they want 47 for a year, as we are taking him away with us for 1 week only to europe they wanted 43 to cover him for 1 week.
so they are cheap for myself and OH but not very competitive for adding children
jhe is offline
Reply With Quote Report Post
# 6
Old 31-08-2013, 11:44 AM
MoneySaving Convert
Join Date: Sep 2005
Location: Mid Wales
Posts: 18
Default Watch out at renewal time

We used LV last year because we already had policies covering the house and cars, so we got an extra discount. I used an online comparison site.

However at renewal time this year we got a letter saying we would be renewed automatically but with a big hike in the premium.

Since we had not claimed and were no greater a risk - both still under 65 - I checked and they just said that was the new premium.

We did not renew.
lytefantastic is offline
Reply With Quote Report Post
# 7
Old 06-09-2013, 2:14 PM
MoneySaving Newbie
Join Date: Sep 2013
Posts: 1

Agree entirely with lytefantastic! Watch out at renewal time! Always agree to 'auto renewal' in order to get your quote but contact them and say that you don't want to renew. After policy expiry, go online and get a new quote - it'll be cheaper than the renewal charge!
cygnusx1 is offline
Reply With Quote Report Post
# 8
Old 28-11-2013, 8:01 PM
MoneySaving Newbie
Join Date: Feb 2007
Posts: 3
Thumbs up Settled claim instantly

We purchased LV Premier Travel Insurance before our family trip to Tanzania. We had an amazing adventure, however during our time there our room was broken into, our valuables stolen and the room was locked again on our return. We obtained the required Police reports and when we returned submitted our claim.
LV could not have been more co-operative, organised and faster in settling our claim. The were a pleasure to deal with.
If given the choice now I would always insure with them
Levy is offline
Reply With Quote Report Post
The Following User Says Thank You to Levy For This Useful Post: Show me >>
# 9
Old 10-11-2014, 8:10 PM
MoneySaving Newbie
Join Date: Feb 2007
Posts: 3
Thanked 1 Time in 1 Post
Smile Claiming was easy - very recommended

We had to claim after our summer holiday in 2012, when the accommodation was broken into and a number of the family's high value possessions were stolen.
We obtained the necessary documentation from the police and when we returned to the UK, LV processed the claim very quickly and with minimal fuss. A pleasure instead of further distress.
I must have been impressed because we now have holiday insurance and car insurance with them.
Levy is offline
Reply With Quote Report Post


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 Forum Jump  

Contact Us - - Archive - Privacy Statement - Top

Powered by vBulletin® Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

All times are GMT +1. The time now is 6:39 PM.

 Forum Jump  

Free MoneySaving Email

Top deals: Week of 15 April 2015

Get all this & more in MoneySavingExpert's weekly email full of guides, vouchers and Deals

GET THIS FREE WEEKLY EMAIL Full of deals, guides & it's spam free

Latest News & Blogs

Martin's Twitter Feed


Cheap Travel Money

Find the best online rate for holiday cash with MSE's TravelMoneyMax.

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.

MSE's Twitter Feed