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  • FIRST POST
    Thomask
    Refunds on unused train tickets
    • #1
    • 19th Mar 11, 7:38 PM
    Refunds on unused train tickets 19th Mar 11 at 7:38 PM
    Hi

    Hoping people can shed some light here!

    - Can refunds be obtained on the unused return portion of a train ticket? If so, does it apply to Off-Peak and -Super Off-peak tickets? My understanding is it excludes Advance ticket types?

    - Most of my tickets are purchased through third party ticket sellers - ie The Train Line, My Train Ticket etc.

    - How is the refund calculated? Is it exactly half of the full ticket cost less what appears to be a 10 admin fee?

    - How long do I have to claim the refund? Can this be done online?

    - If I am claiming on more than one ticket would the 10 fee apply in each instance? Seems a lot for an admin fee.

    Thanks in advance.
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