Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    Pre-payment gas meter - battery failure
    • #1
    • 23rd Oct 10, 4:44 PM
    Pre-payment gas meter - battery failure 23rd Oct 10 at 4:44 PM
    I am with Scottish Power (for my sins) and have a pre-payment gas meter. I went to put my heating on this morning and it did not go on, I checked the meter and I have a 'Battery Fail' message. I knew this was going to happen because an engineer was sent out last month to correct the meter and told me that the battery was on its last legs but said he was not allowed to replace it because Scottish Power only do so when the battery has died.
    I tried contacting Scottish power's customer service team but they are 'updating their systems' and not available. I have tried 7 different number thus far:
    0845 607 6677
    0845 272 7999
    0845 270 7000
    0845 605 6677
    0845 744 4555
    0845 729 2292
    0845 270 3333
    .Some I got through to and they could not help and gave me other numbers to try and some of the lines are dead!
    So I now face the prospect of no heating or hot water this weekend. Does anyone else know of a number I could try?
    many thanks
Page 1
Welcome to our new Forum!

Our aim's to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,869Posts Today

6,863Users online

Martin's Twitter