Rewards First

William JS Clark to "Rewards First"
My credit card has been charged £9.95 by you on 4th July on reference 10863970. What was this charge for and how did you get my card details?

---

Original Message

---

From: "Contact Rewardsfirst" <Sent: Wednesday, July 21, 2010 12:13 PM
Subject: RE: Other



Membership ID: 363418947

Dear William Clark,

Thank you for your email received on 21 July 2010 regarding how you became enrolled in this membership with Rewards First. We have set out a brief explanation of this process.

Your membership record indicates that you agreed to Rewards First when you clicked on a banner ad presented on the Ambassaodr website after an order was placed. This banner offered a £10 Cash-Back on your order as a welcoming gift when you join up to Rewards First. To become a member you have to physically input your details in the empty field provided and this includes your payment card details.

Additionally, by enrolling in the trial membership, you agreed and acknowledged that after the 30 day free trial membership period, you would be billed the monthly program fee.

A welcome e-mail was sent to the e-mail address you provided at the time of enrollment. This e-mail would have also explained the terms of the membership as well as the benefits you are entitled to.

If you have any queries now or in the future, please feel free to contact Rewards First by telephone or email during normal office hours (Mon-Fri 9am-5pm) using the contact information provided below.


Yours Sincerely

Carl Green
Customer Services
On Behalf of Rewards First

0845 026 1091



My reply:
As a trial, I used your website to attempt a booking with McDonald Hotels. Your site promised a price of £56. When I clicked on Buy Now I was connected to McDonald's own site where the price was £380. Other hotel booking sites quote £140.
I also tried Comet where I was looking to buy a blue ray DVD player. All I was offered were unbelievably expensive cooker hoods.
I could not even reach Ambassador tickets through your site.
I am cancelling my membership and copying this to Martin Lewis' website.

As far as I can recall, I did not give rewards first my credit card details, so they must have been able to "piggy back" their charge onto my booking with Ambassador Tickets.

Thank you all so much for the warning. I almost clicked on a large banner that looked like it was from eBay, saying "We are giving you £10 cash reward and a 30day free trial to Rewards First". Very misleading. I'm so glad I checked first.

On checking my bank account, I have just discovered that this company has been debiting a sum of £14.95 since last September. I have never authorised this company or ever been in touch with them. Feeling rather foolish at not having noticed this but for my wife having gone over my accounts. How is it possible for this company to access my bank details ? Does anybody know whether there is any likelyhood of recouping this money? I have e-mailed to cancel my so-called account but as I have no idea of a so-called membership number, I am unable to quote one.
James.:(

can anyone tell me how to get way from this company, i recieved a phone call offering a really good deal on 2 mobile phones,i was told i would recieve them within 4 days 3 weeks later they still havnt turned up although they have taken the money for them straight away.I have though recieved a rewards fist card and a credit rating site card that i didnt want,the mobile company have not recieved a order in my name at all .I am disabled and extremely ill at the moment the stress of this isnt helping im very worried that they will keep taking money every month ,iys impossible to talk to anyone as know one answers the phone or replies to my emails,any advice very gratefully recieved .If it sounds to good to be true thenit most likely is ,i have learnt a valueable lesson .:

I noticed today a payment of £14.95 a month coming off my credit card from a company called Rewards First. Hadn't a clue who they were so rang the company. Apparently when I booked some flights through Flybe back in February I had signed up to this company by clicking on a "get £15 cash back" button (at the time I presumed this was from Flybe). I have no knowledge of this company, thought I was getting the reward form Flybe, but clearly my credit card details have been passed on and £14.95 a month has been taken ever since (what a fool I feel for not checking earlier). Rewards First claim they can email me the screenshots proving I signed up to them - but have not had anything as yet, and don't expect to. Flybe dont answer the phones so cant complain to them. Have reported Rewards First to Consumer Direct, and cancelled the subscription with Rewards First, but no chance of getting any money back. This is so unfair, so unethical - and to voice one of the other posts - isn't this criminal?