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Call 08456 from mobile rip-off
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# 1
J1MB0
Old 19-09-2009, 10:01 PM
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Join Date: Sep 2009
Posts: 2
Default Call 08456 from mobile rip-off

Hello folks,

I called my bank (First Direct) on their only published number (08456... etc) from my mobile on Saturday. I could have called from a landline, but the mobile was more convenient at that moment, and who cares I've got lots of inclusive minutes etc...

Anyhow, it turns out that a 22 minute call cost me 3.80, and I've still got lots of inclusive minutes left.

A call to an 08456 number from a landline would be cheaper than most geographic numbers.

So what is going on here?

I cannot think of any logical reason why calls from a mobile to an 08456 number cost so much money.

Can anybody explain?

Thanks.
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# 2
Esqui
Old 19-09-2009, 10:04 PM
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Location: Bournemouth
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Most inclusive minutes don't include 0845 numbers, and they are pretty expensive to call from mobiles.

Doesn't seem so convenient now, hey?
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# 3
Viper_7
Old 19-09-2009, 10:06 PM
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There is no logical reason. Will be in the contract though and vendors hope people like you call the numbers which they can cash in on.
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# 4
J1MB0
Old 19-09-2009, 10:07 PM
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My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?

BTW does anyone know the geographic (Leeds?) number for FirstDirect?
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# 5
baby frogmella
Old 19-09-2009, 10:21 PM
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Quote:
Originally Posted by J1MB0 View Post
My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?

BTW does anyone know the geographic (Leeds?) number for FirstDirect?
Its 0113-2345678 which i'm sure you'll never forget

In future use www.saynoto0870.com to obtain geographical numbers.
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# 6
McKneff
Old 19-09-2009, 11:33 PM
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Location: north yorkshire
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I cant believe how many times we have to say

SAYNOTO0870 will give you a generic number

if you have a telephone package where evening and weekend calls are free then ring the generic number at those times. most of these call centres including p & o ferries, insurance companies, DWP, etc are open after 6pm and often till 8 so they dont cost anythign at all.
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