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cash refund when paid by card? (maplin)
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weesie81
Posts: 214 Forumite
hi all am hoping you can help me whilst on holiday down south we bought an inverter from maplin to use with hair straighteners,sales assistant told us that we could return if they did not work.
they did not work at all and we sealed it up to return however we brought them back to scotland and now today tried to return and they would not as my friend had paid by card at the time.
the sale was 22nd july in shrewsbury and i have since given my friend the cash back and she says the funds have left her account to maplin, so where do we stand with rights to refund as he refused to give cash to me for them and i left the store a bit humiliated.
it really did not help that i had phoned the store ahead of going and when i explained the sales assistant had said it would be fine as long as i had receipt then denied he had said that when i got there to his manager.
do we have a leg to stand on? was £30 any replies appreciated.
they did not work at all and we sealed it up to return however we brought them back to scotland and now today tried to return and they would not as my friend had paid by card at the time.
the sale was 22nd july in shrewsbury and i have since given my friend the cash back and she says the funds have left her account to maplin, so where do we stand with rights to refund as he refused to give cash to me for them and i left the store a bit humiliated.
it really did not help that i had phoned the store ahead of going and when i explained the sales assistant had said it would be fine as long as i had receipt then denied he had said that when i got there to his manager.
do we have a leg to stand on? was £30 any replies appreciated.
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Comments
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You need to get it refunded onto the same card that was used to buy them0
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is that only way? is that the law?0
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yeah, never known anywhere to do it any other way0
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ok thank you for your help0
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It's illegal to give a cash refund from a card transaction under anti-money laundering laws, I believe.0
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will have to post them back down to her in shrwewsbury to return there and get refund that way.
thanks again.0 -
It's illegal to give a cash refund from a card transaction under anti-money laundering laws, I believe.
You believe correctly
Proceeds of Crime Act 2002...If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands
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I don't think that will get you a cash refund either. They will only refund the money onto the card.
I would assume that the friend in Shrewsbury is the cardholder and can therefore get the refund returned to the card."Part P" is not, and has never been, an accredited electrical qualification. It is a Building Regulation. No one can be "Part P qualified."
Forum posts are not legal advice; are for educational and discussion purposes only, and are not a substitute for proper consultation with a competent, qualified advisor.0 -
hi sorry yes my friend will get the money refunded to her card we had no cash on us at the time and atm was out of service,plus sales assistant assured us it would work :rolleyes:
thanks again for your replies0
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