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  • FIRST POST
    Crabman
    Rug Doctor used, now carpets have a bad smell
    • #1
    • 21st Jul 09, 10:20 PM
    Rug Doctor used, now carpets have a bad smell 21st Jul 09 at 10:20 PM
    We've used Rug Doctor machines a few times already and the most recent one (this weekend) seemed no different.

    Yet a couple of days later there is a noticeable smell. The doors and windows were left open all day and the weekend weather was nice, dry and warm so I can't see that we've done anything wrong. In fact, the last time it was used was Winter and we had just the central heating to help dry the place.

    I've been in contact with Rug Doctor who've said they'll recall the machine and have it tested. Assuming it has a fault they will then admit liability and have the carpets cleaned/restored professionally. They also issued a free deodoriser spray for the affected carpets.

    What I wondered was what you folks think could be the cause of this. Poor suction on the machine perhaps leading to excess moisture in the carpets?
    I'm a Board Guide on the Savings & Investments, ISAs & Tax-free Savings, Public Transport & Cycling, Motoring and Parking Fines, Tickets & Parking Boards which means I'm a volunteer to help the boards run smoothly & I can move & merge posts there. Board Guides are not moderators & don't read every post. If you spot a contentious or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Views are mine and not the official line of MoneySavingExpert.com

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