Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    Orange PAYG changes
    • #1
    • 26th Mar 09, 4:46 PM
    Orange PAYG changes 26th Mar 09 at 4:46 PM
    I've been on Orange Pay As You Go for as long as I've had a mobile phone. The deal was that for every £50 I topped up I would get an extra £5. Lately, I've had to ask for that £5 as they "forgotten" and now I get a text from them saying, "Hi from Orange. From 29 April 2009 we're removing 10% bonus with £50 top up. £50 top up will still give you £5 into your Phone Fund. Go online"

    This is the first I've heard of any "Phone Fund" and it's as much use to me as a roof rack on a helicopter.

    I've been more than a little concerned over recent times that companies like Orange are trying to push Pay As You Go customers into Contracts. I don't want a Contract! You wonder what the point of a contract is if one side can change it just like that (*snaps fingers*) without a reason why.

    Has anyone else experienced this problem and did you find out why? also, can someone recommend a good PAYG deal. I'm happy with my phone as I get it second hand from a friend every year.
Page 1
    • Buzby
    • By Buzby 26th Mar 09, 10:16 PM
    • 7,899 Posts
    • 2,883 Thanks
    • #2
    • 26th Mar 09, 10:16 PM
    • #2
    • 26th Mar 09, 10:16 PM
    ASDA Mobile (using Vodafone's network) is a really good deal at the moment, 8p/min to anyone fixed or mobile UK, and 4p texts.
  • robber-inho
    • #3
    • 16th May 09, 5:03 PM
    orange phone fund: disgraceful non vat con
    • #3
    • 16th May 09, 5:03 PM
    this phone fund has to be claimed within a year, if you're on payg and only top up a tenner a month you'd never save enough for a decent phone from orange in that time, more likely you get hand me downs or buy factory refurbs in shops anyway. what a disgraceful ploy to stay within the letter not the spirit of the law and claim to be passing the vat cut to consumers. most won't claim, as a nice hand set is unobtainable with 12 months phone fund@£10 pm (basic), so ultimately orange can pocket the cash. hopefully skype/broadband will kill mobile firms and these kinds of outright cons.
    • DianneB
    • By DianneB 16th May 09, 8:22 PM
    • 770 Posts
    • 1,533 Thanks
    • #4
    • 16th May 09, 8:22 PM
    • #4
    • 16th May 09, 8:22 PM
    I have just discovered a wonderful new gimmick from orange top up by £10 and get £5 air time!!! Rang to sort it out and told no I only topped up by £5 - I have the b***dy voucher in front of me! Told I was shouting and got put on hold for 15 mins before I realised I'd been dumped and put the phone down, now every time I try and ring the phone cuts off once I put my 4 figure number in!! I know a fiver isn't much in the great scheme of things but I am well peed off and it's the last money orange will get out of me. (I don't shout on the phone, I am a sweet grey haired old lady!!).
Welcome to our new Forum!

Our aim's to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,854Posts Today

8,143Users online

Martin's Twitter