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Cancelling Orange Contract early, best way to do it?
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# 1
highcontrast
Old 30-07-2008, 2:34 PM
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Default Cancelling Orange Contract early, best way to do it?

Hi

First post here !

I am currently on a 35 a month contract with Orange, and I got a N 95 which I sold , and have ended up with a rubbish phone due to me selling and swapping them so often!

Now I want the iPhone, but I am still under contract. And i want to know how to get out of it, now i have been told there a few ways.

But first i need to know when the 18 months runs out, it was activated on the 23rd April 07. Now it is 18 months, but i don't know if i pay a month in advance from the word go or something like that etc

Now i know you can cancell it and pay the rest of your contract off, but is there a way to strike a deal as such with them to pay 50% Back etc or something along those lines

Any help is appreciated!
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# 2
Quentin
Old 30-07-2008, 2:38 PM
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They won't do a deal to let you out early (why should they?). However, Orange will let you downgrade your tariff to a cheaper one. If you really want to cancel, get it downgraded as far as you can before giving notice to cancel. That will make the early termination fee lower than if you just cancel now.

Your 18 months starts the date you are connected to the network.
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# 3
highcontrast
Old 30-07-2008, 2:44 PM
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Quote:
Originally Posted by Quentin View Post
They won't do a deal to let you out early (why should they?). However, Orange will let you downgrade your tariff to a cheaper one. If you really want to cancel, get it downgraded as far as you can before giving notice to cancel. That will make the early termination fee lower than if you just cancel now.

Your 18 months starts the date you are connected to the network.
I thought that, but someone told me they had a deal as such.

Right I will give them a ring, how much you think i can downgrade them to?
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# 4
Quentin
Old 30-07-2008, 2:49 PM
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They let you go down one step at a time. 20 is the lowest.
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# 5
highcontrast
Old 30-07-2008, 2:52 PM
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Quote:
Originally Posted by Quentin View Post
They let you go down one step at a time. 20 is the lowest.
Right, so I can't just say i want to downgrade to 20?
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# 6
Quentin
Old 30-07-2008, 2:54 PM
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Worth a try - check whether they will allow stepped downgrades as they may only permit the one.
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# 7
highcontrast
Old 30-07-2008, 2:57 PM
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Quote:
Originally Posted by Quentin View Post
Worth a try - check whether they will allow stepped downgrades as they may only permit the one.
Ah

Well I may ring them up now, or wait till my mum is home. She is good at things like this.
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# 8
Jvic28
Old 30-07-2008, 3:00 PM
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How long before you can downgrade. I'm also in an 18 month contract but have been disconnected for a few months.

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# 9
Quentin
Old 30-07-2008, 3:28 PM
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They may not allow it if you have been disconnected for some breach of your contract.

Normally you can downgrade 9 months into an 18 month contract.
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# 10
proplusplus
Old 30-07-2008, 11:25 PM
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1/2 way through 18-mths and you can drop one price bracket. lowest (non-promotional) tariff is 20.

You can then but-ouy your contract with a 17.5% reduction (i.e you pay no VAT)

So if you reduced from a 40 tariff to a 35/mth tariff you will pay x x (35 - 17.5%)

so (e.g) 10mths remaining = 10 x 29.78 = 297.80 buy-out charge.

proplusplus
Information provided is offered as a guide, and should not be deemed to be 100% accurate/correct. Please verify with the appropriate company/legislation for confirmation. Always seek verification to ensure you do not encounter future problems!
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