****Help with POPLA appeal****

BPA-11599

Dear Mr ......,

Thank you for email. Your email has been passed to Investigations Team to review.

We will contact ParkingEye Limited for further information and will be back in touch once we have received a response.

Yours Sincerely,

Esme Berry
AOS Investigations Team
British Parking Association
Email: [EMAIL="aos@britishparking.co.uk"]aos@britishparking.co.uk[/EMAIL]
Web: www.britishparking.co.uk

BPA-11599

Dear Mr ......

Thanks for your patience while we have considered your case.

On receipt of your letter of ParkingEye Ltd's misuse of data, we made contact with ParkingEye Ltd for comment.

We have received the response below from ParkingEye Ltd.

I can confirm Mr xxxxx vehicle was captured by our ANPR cameras entering the Arterial Road at Sunderland Royal Hospital on 23rd February 2017 at 14:05pm, and exiting that afternoon at 15:31pm; remaining onsite for 1 hour 25 minutes. We have conducted a technical review of the case and can find no evidence to suggest that the Parking Charge has been issued incorrectly.

Indeed, we note that a tariff payment of £2.00 was made for the vehicle with registration Xxxxxxxx (Mr Xxxxx vehicle) at 14:09pm on 23rd February 2017, which was sufficient for 1 hour of parking. More significantly, the tariff payment made on the date in question strongly suggests that Mr Xxxxx vehicle was indeed onsite and parked in breach of the terms and conditions.

Therefore, we cannot agree that there has been a breach of the Data Protection Act 1998. However, if Mr Xxxxx would like to provide us with any evidence to support his assertions, then we are happy to review further.

You will appreciate that our remit extends only to those items set out within our Approved Operator Scheme Code of Practice and whether ParkingEye Ltd have breached any of these.

In considering the evidence supplied by both parties we have reached the following conclusions;

There is no compelling evidence to suggest a breach of the BPA Code.

It is not within our remit to make an assessment of whether there has been a breach of the Data Protection Act in this case, and we will not attempt to do so.

That this matter lies between you and Parking Eye.

Consequently we have closed the file on this matter.

Yours Sincerely,

Esme Berry

I definitely wasn't at the hospital on that date, for them to send a PCN then go back on themselves and state that there was sufficient money paid. The money paid £2 was by the driver on 31/1/17

There was £2 paid on the 31st Jan, but was there for a matter of 30-45 minutes. I have a photo from the 31st Jan of the payment machine in which malfunctioned.

Surely though, if PE had found this in their review, they would have contested my POPLA? I'm getting confused with the rubbish they're coming out with.

Our dashcam hasn't been in use for a while as it isn't working, my phones gps would track my route, but it doesn't pin it to the car. No real witnesses as I don't car share when I take the car in to work. I don't get a parking ticket or anything as I park up the road on residential street parking.