What is a reasonable time to wait for a refund?

StubbsUK · 2 September 2014 at 2:18PM

I've been offered a full refund for money I paid toward a trip that's no longer happening, but I've been told I have to wait till November to receive it because they are a charity (though I can't find them in the register of charities).

To me, that seems an unreasonable length of time. Do I have any options here other than just wait?

somethingcorporate · 2 September 2014 at 2:28PM

How did you pay? what is the reason for such a delay?

You may need to go down a formal route i.e. court but it would take longer than just waiting. I suggest your best course of action is to make a nuisance of yourself, they will probably pay quicker to get you to go away.

JimmyTheWig · 2 September 2014 at 2:32PM

I don't understand how them being a charity means you have to wait until November!

What is a reasonable time to wait for a refund?

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