Cant get my handset to power up fully? what should i do

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I currently have a Nokia Lumia 520.

When i press the power key, i get a dull screen I enter my password, and then get a blank screen.

I have taken the sim out and replaced, and i have also fully charged the handset, but i still get the same problem.

I was thinking of ordering a new SIM card, with worst case of purchasing a new handset.

My current handset was purchased separately (I have a sim only 12 month contract), was also thinking of contacting my phone provider for advise???
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