Received statement from creditor.

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  • 2004arron
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    my first 2 intials are correct by the sir name is unreadable.
  • 2004arron
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    If I contacted the council and got a council tax letter stipulating I wasn’t living at this address, would that help?
  • bengal-stripe
    bengal-stripe Posts: 3,349 Forumite
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    edited 10 November 2017 at 12:06PM
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    2004arron wrote: »
    Good news is that it’s not my signature
    Bad news is that it’s at my parents old house in 2009.

    The debt was from sept 09 to Aug 13, I didn’t live there at that time.

    If it wasn't you, then presumably it was another member of your family who took out the loan in your name.
  • stevenhp1987
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    2004arron wrote: »
    If I contacted the council and got a council tax letter stipulating I wasn’t living at this address, would that help?

    If you weren't living there, then the Council cannot give you a copy of the then-residents council tax bill.

    Did you parents live there at the time? If so, it could be fraud on their part / another family member. If it was an old house at the time then it could be the new tenants committing fraud?

    Either way, you need to state it's not your signature and that you never took the loan. If it's registered to an address you have been known for (parent's house means you may have had accounts there in the past?) then you'll be in for a fight. If you didn't take the loan out, then you'll need to report it as fraud and get whomever did it prosecuted for them to be held accountable.

    If it is a family member and you don't report the fraud (because you don't want them in trouble), then for all intensive purposes, it will be your debt to pay.
  • IAmWales
    IAmWales Posts: 2,024 Forumite
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    2004arron wrote: »
    If I contacted the council and got a council tax letter stipulating I wasn’t living at this address, would that help?

    The council cannot do this.

    The people that were living at the house will be able to confirm it for you. What have they said about this? ;)
  • Candyapple
    Candyapple Posts: 3,384 Forumite
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    2004arron wrote: »
    So something has been brought to light. Another letter came through the post today (my partner has informed me)
    It seems to be the credit agreement.

    Good news is that it’s not my signature
    Bad news is that it’s at my parents old house in 2009.

    The debt was from sept 09 to Aug 13, I didn’t live there at that time.

    What’s the next step?

    For everyone else, this thread provides some more info:
    http://forums.moneysavingexpert.com/showthread.php?p=73244092#post73244092




    Step 1: Obtain copies of all 3 of your credit reports to see if there are other accounts you don't recognise.

    The free versions to check your credit files are below:
    Experian: https://www.moneysavingexpert.com/creditclub
    Call Credit: https://www.noddle.co.uk
    Equifax: https://www.clearscore.com

    Step 2: Report ID theft to police in order to obtain a crime reference number:
    http://www.actionfraud.police.uk/fraud_protection/identity_fraud

    Step 3: Write to Lowells / any other lenders on your files for accounts taken out in your name which you don't recognise and inform them that:

    a) the account was taken out fraudulently by ID theft. Where possible, if it shows on your credit reports that you were on the electoral roll elsewhere at this time, provide a copy of this and/or any bank/card statement during this time period showing a different address (blackout transactions etc, all they need to see is the address) to further backup your case.

    b) supply them with the crime reference number so that they know you have reported it to the police and if they need to pursue costs they know who to contact

    c) Ask them to remove the accounts from your files

    Step 4: Sign up for CIFAS protective registration to prevent your mum from doing this again in the future.
    https://www.cifas.org.uk/pr_for_individuals
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • nic_c
    nic_c Posts: 2,928 Forumite
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    Was your family living there at the time, if so it could be fraud by family. If family had moved out it could be fraud by new occupants. As to the strange amounts, often there would be multiple loans (e.g. more than one member of the family, or additional loans taken out) and so the collector will divvy the £5 or whatever given amongst them.

    You should report fraud, and as suggested, check all your credit files.

    The other possibility is they have the wrong family member - was there family there with a similar name, or initials? It's just would weekly payments be made if it was fraud?
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