Bookable Holidays in Administration

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tamiami
tamiami Posts: 537 Forumite
in Overseas holidays & travel planning
You might want to check your hotel booking is valid if you have booked with this company. Best to find out before you arrive at the hotel.
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  • Alan_Bowen
    Alan_Bowen Posts: 4,850 Forumite
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    Definitely do so, there are reports of people travelling last week who were turned away at hotels because Bookable had cancelled the bookings without telling them. Those with long memories will remember that Bookable had a large number of bookings with Goldtrail Holidays which specialised in Turkey and went bust 3 or 4 years ago. Bookable decided they would make a profit by charging everyone £40 per person to make claims against Goldtrail's bond, eventually complaints to ABTA resulted in a fine for breaching their code of conduct. The owner claimed yesterday that he was hounded by no win no fee solicitors, they usually act where they think there is a valid claim since they don't want to follow Bookable into administration. They are certain however that it wasn't there own fault.......
  • morrow56
    morrow56 Posts: 210 Forumite
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    I booked accommodation with Bookable for Tenerife in Feb 2015, the paperwork for the booking came through from Lowcostbeds. Bookable had acted as an agent for lowcostbeds

    Paid with my Halifax debit card

    Anyone offer any advice or help please
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
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    1 Contact the hotel direct.
    2 Contact Low cost beds.
    3. Use a credit card for any holiday site that does not have an A1 credit rating.
  • morrow56
    morrow56 Posts: 210 Forumite
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    Spoke to Lowcost today, they said they have not received any money from Bookable for this holiday

    Next stop Abta on Monday???
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
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    morrow56 wrote: »
    Spoke to Lowcost today, they said they have not received any money from Bookable for this holiday

    Next stop Abta on Monday???
    Yes that's what the home page on the website tells you to do.


    If they tell you to contact your bank you are at the mercy of Halifax as to whether they refund you.
    You could try to claim on your travel insurance.
  • morrow56
    morrow56 Posts: 210 Forumite
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    Halifax have told me contact Abta, aren't they responsible for Bookable, they belong to Abta.

    Whole thing sickens me

    Any further advice appreciated
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  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
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    morrow56 wrote: »
    Halifax have told me contact Abta, aren't they responsible for Bookable, they belong to Abta.

    Whole thing sickens me

    Any further advice appreciated
    You don't have travel insurance?
    If Halifax don't refund then you join the queue at the back of the creditors list.
    Who exactly took funds from your account? Try a chargeback for services not received but don't hold your breath.


    Why should it sicken you? You had the choice of paying by credit card and getting suitable cover through travel insurance.
  • morrow56
    morrow56 Posts: 210 Forumite
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    I do have travel insurance,,,

    At the moment my head is full of Bookable, Abta, Halifax Debit Card payment, and lowcostholidays

    Is your opinion just claim through my Ultimate Rewards Travel Insurance???
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Alan_Bowen
    Alan_Bowen Posts: 4,850 Forumite
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    Go to ABTA's home page and follow the instructions, ABTA is responsible if your booking is for accommodation only, the CAA is responsible if you booked flights at the same time and have an ATOL Certificate
  • morrow56
    morrow56 Posts: 210 Forumite
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    Alan, much appreciated
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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