Interesting letter received re Egg

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brinders
brinders Posts: 27 Forumite
in Reclaim bank & credit card charges
So I put in a PPI claim to Egg - probably a good couple of years ago now, however it was rejected as they said it wasn't mis-sold.

Today I have received a letter from Canada Square Operations saying I might be eligible for some money back due to them taking a high level of commission on my PPI policy. It comes with a simple form to complete and a pre-paid envelope to send it back to them.

This raises 2 questions for me:

1 - has anyone else had this and any comments/thoughts on it? Are they doing this to get out of paying a higher amount than if I claimed myself for example.

2 - my initial rejected claim - do I have any grounds for going back/appealing this?

Any thoughts welcome.

Thanks.

Comments

  • BoGoF
    BoGoF Posts: 7,099 Forumite
    Name Dropper First Anniversary First Post
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    1) Look on this site for 'Plevin'
    2) No
  • brinders
    brinders Posts: 27 Forumite
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    Thanks BoGoF - appreciate that.

    My assumption therefore is just to complete and send back and who knows.
  • GD1559LDY
    GD1559LDY Posts: 1 Newbie
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    Brinders,

    I’ve had exactly the same letter in identical circumstances, had my claim bounced years ago and now this. I intend to complete it and return it and something tells me this isn’t a blanket type letter to anyone. Intrigued to say the least
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
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    It's just re Plevin commission- not massively intriguing, but may result in a payout for you.
  • brinders
    brinders Posts: 27 Forumite
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    So, coming back after all this was resolved - just before Christmas I received a nice cheque from Canada Square Operations. Around 3-4 weeks from sending the form back to having the cheque in my hand.

    Thanks to all for the advice, and to anyone else receiving one - just complete it and send it back.:j
  • Shambles321
    Shambles321 Posts: 46 Forumite
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    Hi


    Just been reading your thread and wanted to ask you a quick question.


    I had a credit card with Egg Money a few years back and the account was closed when they sold it off.


    I contacted Barclaycard who say that they don't have any record of it.


    I don't have any account details.


    Would you know where I would need to send my claim to?


    Thank you in advance
  • brinders
    brinders Posts: 27 Forumite
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    I don't I'm afraid - I'd have a search through the forum, or start a new thread - someone is sure to help you...
  • -taff
    -taff Posts: 14,504 Forumite
    First Anniversary Name Dropper Photogenic First Post
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    You complain to Canada Square Operations
    Shampoo? No thanks, I'll have real poo...
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