We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

M&S Credit Card Vouchers

Options
Hi,
I recently got an M&S credit card on the back of it not only being a good 0% deal that offers points which are turned to vouchers as you spend on it, but also because they were offering £50 vouchers for signing up.
Not sure if anyone else took this offer?
I was just checking through my post as hadnt remembered seeing these come through and realized the vouchers were not as normal vouchers are in terms of size ( size of a wallet) and brightly coloured, but were instead small, white and attached to a letter about something else just as a coupon in effect? Therefore it is only now that I realized these were the vouchers of £50 in value and only had 3 months term on them not 12 months like standard vouchers, so they have now expired!
I wondered if anyone else missed this and if HSBC or M&S ever supplied new valid vouchers for them?
Not sure if to raise with M&S or with HSBC?
regards
Amanda

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It's unlikely you will get them reissued, but you could always a nice letter pleading poverty and see if they take pity on you.

    Write to wherever the vouchers came from.
  • I would get on the phone to M&S and see what they can do!

    Hopefully, you will get a new voucher! - But thanks for the heads up, I was thinking about switching.
  • jpwjpw
    jpwjpw Posts: 274 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I complained when I got mine because they were billed as standard M&S vouchers when you signed up to the card. Then when I got them they had a load of restrictions on what you could buy with them (no alcohol, for instance). I dropped them a message via online banking and they sent me £15 worth of points in addition to the vouchers to compensate.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.