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Ticket when parked in a marked bay

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Hi All,

Yesterday I was given a ticket in a private car park by UKPC on the grounds that I was not parked in a marked bay, when in fact I was. The car park is a permit holders only one and I have a valid permit and was clearly displaying it at the time.

The area I was parked in had no signs or any indication that you couldn't park there and another car was also parked next to me (they also got a ticket).

Another thing to note is that the lines on all the spaces in the car park are faded which does make it unclear where you can and can't park and that there is a small sign at the entrance to the car park which was posted by the landowner which says authorised users only (I am an authorised user), but no UKPC sign.

I've never gone through the appeals process before and any advice on it would be most welcome. I'm not really sure on the best way of structuring the appeal. I have photos, but can't upload them here but am happy to share with anyone if they would like to see them.

Its worth noting that the sign in the background in the picture of my vehicle doesn't relates to the car park and relates to the road behind it.

Thanks again for any advice! I will add more photos later today.
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  • Fruitcake
    Fruitcake Posts: 58,251 Forumite
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    edited 15 March 2017 at 11:16AM
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    Start by complaining to the landowner. In parallel, please read the Sticky thread for NEWBIES then send the BPA template in blue you will find there to the PPC.
    If yours was a windscreen ticket, then wait until day 25/26 before submitting the appeal.
    Then start reading up about PoPLA, the second stage appeal where you will beat the scammers who have been known to doctor time stamps on their photo' "evidence."

    It sounds like you have many points of appeal for PoPLA.

    You can upload (redacted) images from a web hosting site (not in your own name) and post the URL here but change http to hxxp. Someone here will change it to a live link.
    I married my cousin. I had to...
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  • ed11e
    ed11e Posts: 12 Forumite
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    Thanks Fruitcake!

    I'll send the landowner an email today (they are also my employer!)

    Here's a link to the images. I will add more later today when I have a chance to get out and take some more.

    It needs https:// adding to make it work!

    dropbox.com/sh/cf7h0813fdkguyt/AACOJflAFWHOoilahdaTpQVPa?dl=0
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
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    ed11e wrote: »
    Thanks Fruitcake!

    I'll send the landowner an email today (they are also my employer!)

    Here's a link to the images. I will add more later today when I have a chance to get out and take some more.

    It needs https:// adding to make it work!

    dropbox.com/sh/cf7h0813fdkguyt/AACOJflAFWHOoilahdaTpQVPa?dl=0


    https://www.dropbox.com/sh/cf7h0813fdkguyt/AACOJflAFWHOoilahdaTpQVPa?dl=0#
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Fruitcake
    Fruitcake Posts: 58,251 Forumite
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    I can't see any markings at all, but that is irrelevant. You will win on all the usual appeal points, and primacy of contract (landowner gave you permission to park.)
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • ed11e
    ed11e Posts: 12 Forumite
    edited 15 March 2017 at 3:01PM
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    I've added some more photos to the previous link, showing the entrance, the sign at the entrance and a sign in the car park.

    It turns out there is a sign by the entrance, I've just never noticed it (funny how you can miss things you drive past everyday!)

    Looking at the ticket that the alleged offence was "Not parked correctly within the markings of the bay or space"

    I would argue that I haven't committed this offence as there aren't any markings where I was parked nor any in the rest of the car park! Would this be additional grounds for an appeal?

    I've also noticed that the fee will be reduced to £60 to £100 if paid within 14 days. Does this not breached the BPA code of practise?
  • Coupon-mad
    Coupon-mad Posts: 131,757 Forumite
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    edited 16 March 2017 at 9:24PM
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    ed11e wrote: »
    Looking at the ticket that the alleged offence was "Not parked correctly within the markings of the bay or space"

    I would argue that I haven't committed this offence as there aren't any markings where I was parked nor any in the rest of the car park! Would this be additional grounds for an appeal?

    No because that's an example of why I wrote the template appeal! Your version shoots three toes off, and loses at POPLA (possibly) by saying who parked! :D
    I've also noticed that the fee will be reduced to £60 to £100 if paid within 14 days. Does this not breached the BPA code of practise?
    It's neither a 'fee', not a fine. And no, the opposite is true; they have to offer a 40% bribe under the CoP.

    Wait till day 26, don't reinvent the wheel. Use the template on day 26 online (the NEWBIES thread explains that deliberate timing and why it helps a keeper appellant to win at POPLA).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • ed11e
    ed11e Posts: 12 Forumite
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    Thanks for that Cuponmad. I'd read somewhere that it was the case, but thanks for clearing that up!

    I'll start drafting my letter today, but won't send it in until day 26. I've also complained to the landowner and surprise, surprise they haven't replied to me so not holding out much hope on that avenue!
  • Loadsofchildren123
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    The PPC is acting as agent of the landowner, so really push this with your employer. Go to HR (if there is such a department).


    Do your photos clearly show no markings anywhere in the carpark? If not, go back and take more to show this.


    The trouble in pushing your employer to get it cancelled is that this identifies you as the driver, and if your employer asks them to cancel the ticket because you had a right to park there, then you've identified yourself as the driver.


    I'm uncomfortable with denying being the driver (or at least not admitting it) in cases where it is glaringly obvious you were (you had permit, you work there), and where you have a clear defence (landowner authority to park/primacy of your agreement with landowner over its agreement with the PPC/no markings).


    My focus is, however, on court proceedings rather than POPLA appeals and it may be just a case of not admitting this until you've got through the POPLA process. If you were defending court proceedings I would be advising you to defend on your landowner consent point and the lack of markings (and whatever other valid defences there are), and to admit that you were the driver. The point is that it makes you look evasive if you say you weren't driving when it's obvious you were.


    Coupon Mad will tell me if I'm right or wrong about not admitting at this stage!!!!
    Although a practising Solicitor, my posts here are NOT legal advice, but are personal opinion based on limited facts provided anonymously by forum users. I accept no liability for the accuracy of any such posts and users are advised that, if they wish to obtain formal legal advice specific to their case, they must seek instruct and pay a solicitor.
  • Coupon-mad
    Coupon-mad Posts: 131,757 Forumite
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    edited 16 March 2017 at 9:30PM
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    ed11e wrote: »
    I'll start drafting my letter today, but won't send it in until day 26. I've also complained to the landowner and surprise, surprise they haven't replied to me so not holding out much hope on that avenue!
    There is no 'letter' and nothing to draft at all. It's already written in the NEWBIES thread. It is a copy & paste exercise using the template online to UKPC, no drafting a letter - certainly NO posting it snail mail.
    it may be just a case of not admitting this until you've got through the POPLA process
    Exactly - it is VITAL at this appeal stage NOT to admit who was driving, that's the whole point of appealing as keeper on day 26. Loadsofchildren123, when people do as advised, 99 times out of 100 UKPC forget to serve any Notice to Keeper (at all!). And as you can imagine, at POPLA stage this makes it a slam dunk win for an appellant keeper if they wait till day 56...

    No NTK = no keeper liability, no charge, no court. Because POPLA will uphold an appeal. It is a deliberate tactic to win.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
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  • ed11e
    ed11e Posts: 12 Forumite
    edited 17 March 2017 at 10:16AM
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    Coupon-mad wrote: »
    There is no 'letter' and nothing to draft at all. It's already written in the NEWBIES thread. It is a copy & paste exercise using the template online to UKPC, no drafting a letter - certainly NO posting it snail mail.

    I use the term 'letter' loosely, I will copy and paste it in. Just going to write it in word first :)

    I've started adjusting the template from the newbies thread for my case. Also had a look at the UKPC appeals site. Sneaky tactic they seem to use is the first box on the site which is very small says 'are you appealing as the driver or keeper?' is set to driver by default! Written a massive post it and stuck it on my monitor to remind me to make sure that's set correctly when it comes to submitting it!

    One question though? If it went to POPLA, can you appeal on more than one ground (e.g. you had the right to be there, inadequate signage, etc...)?
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