M&S bank

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  • colsten
    colsten Posts: 17,597 Forumite
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    skyepark wrote: »
    Ita terrible how these banks are allowed to operate i have just requested the switich, coop and m&s in the same day lets see who is quicker.

    What is terrible about it, and how would you change it?
  • Mannanan
    Mannanan Posts: 34 Forumite
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    I agree, you have to work at it, but only a little bit. At the end of it I had the £100 gift card and the saver at 6% so no complaints from me. Looking ahead for the next year, you may well find yourself having to work a lot harder to find interest, so this really is a gift horse.
  • Dan83
    Dan83 Posts: 672 Forumite
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    I've re-applied and been accepted.
  • System
    System Posts: 178,094 Community Admin
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    edited 30 September 2016 at 12:20AM
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    Enjoy the return of old fashioned banking.
    If you are really lucky, they will send you a £30 Cheque guarantee card.

    Dan83 wrote: »
    I've re-applied and been accepted.
  • Ballard
    Ballard Posts: 2,850 Forumite
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    I applied for an M&S account and the card arrived a week or so later. I have since rang them to activate the debit card. My first call was put through to the credit card department and they transferred me to the correct area. The guy was very helpful but I got cut off and he rang me back.

    After arranging to switch an account he had to transfer me to someone else so that I could set up a security pin. I got cut off. I rang back. I was transferred to someone and I could hear chatter in the background but they couldn't hear me and weren't even talking to me so presumably didn't know that I was hanging on. I've had enough for tonight so will try again tomorrow.

    I do hope that this isn't their usual standard of service.
    I hate verisimilitude.
  • badger09
    badger09 Posts: 11,211 Forumite
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    Ballard wrote: »
    I applied for an M&S account and the card arrived a week or so later. I have since rang them to activate the debit card. My first call was put through to the credit card department and they transferred me to the correct area. The guy was very helpful but I got cut off and he rang me back.

    After arranging to switch an account he had to transfer me to someone else so that I could set up a security pin. I got cut off. I rang back. I was transferred to someone and I could hear chatter in the background but they couldn't hear me and weren't even talking to me so presumably didn't know that I was hanging on. I've had enough for tonight so will try again tomorrow.

    I do hope that this isn't their usual standard of service.


    This isn't just customer service, its M&S customer service :rotfl:
  • Gary1963
    Gary1963 Posts: 287 Forumite
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    How long does the Gift card take to arrive?
  • littlemissbossy
    littlemissbossy Posts: 765 Forumite
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    Gary1963 wrote: »
    How long does the Gift card take to arrive?

    I applied on 27th August..... a small rain forest later, the gift card arrived on 7th Oct.
    Don't wait for your ship to come in, swim out to it.
  • marbella
    marbella Posts: 847 Forumite
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    Can I open a current account in the M&S Store Bank?
  • xylophone
    xylophone Posts: 44,422 Forumite
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    Can I open a current account in the M&S Store Bank?

    Yes, provided that there is a member of staff available who is "qualified to open accounts" - best to make an appointment.
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