Threatening letter from Amazon seller, can you advise please?

helcat26 wrote: »

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https://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_search_rd_gw?__mk_en_GB=ÅMÅŽ %C3%95%C3%91&help_keywords=contact&search=true&nod eId=508510&kwHidden=true&sprefix=&locale=en_GB


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then you should get chat.


You strike me as an agitated person, so maybe write out what you want to say in advance so you can cut and paste it in the chat window.


I bought ***
On this date ***
From this Seller****
I did not receive it until ***
I left this feedback****
I go this threat ****

That sounds like the best approach to take to me.

Amazon must know that firms get in touch with customers and try and change feedback. But it's more usual to use bribery than threats I would have thought.

I know one seller sold me a book (not one of the 1p plus postage ones either) that turned out to be worthless when it turned up. It was literally falling to bits - so I managed to read it and would then have had to throw it away (as it certainly wasnt keepable condition by any stretch of the imagination). It must have been described by them as being in at least "good" condition - as I don't order books that are worse condition than that. I put up bad feedback. The seller promptly contacted me and gave me my money back/told me not to bother sending the book back to them/gave me my choice of a free book from the others they were selling - provided I removed the bad feedback.

Just goes to show how sellers really do not want bad feedback. Understandable - as I've often decided not to buy something after all because of bad feedback about it. I was rather annoyed the couple of times I'd bought an item with pretty uniformly good feedback - only to discover there should have been some bad feedback too (as the item wasnt as good as the good feedback claimed it was).