Debit Card Expires & I live abroad

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jdran
jdran Posts: 5 Forumite
in Credit cards
Hi all,
I live out of uk and my debit expires soon. I still use it occasionally but I won't be coming back soon. I wanted to call them to ask them what can I do, but I am deaf and I cannot understand them on phone.

Do you have any suggestions?
What could possibly happen if I make someone else speak on behalf of me? What is the process of renewal an expiring debit card?
In the past I tried this once (my girlfriend spoke to them) and they -stupidly- said they need to speak to me. Like it would make a difference..

ps. I cannot afford travel back just for the debit
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Comments

  • tripled
    tripled Posts: 2,879 Forumite
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    They should automatically post one out to you about a month before it expires. Can someone forward it on to you?
  • jdran
    jdran Posts: 5 Forumite
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    Yes, actually I have told someone to post it to me in that case, but it seems they haven't received it yet. Expiration is end of April.
    Also, I was worrying that maybe I need to activate the debit before usage.
  • jdran
    jdran Posts: 5 Forumite
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    The expiring debit card bank is TSB, and in a couple of months, I ll have the same issue with Halifax.
  • JKSandy
    JKSandy Posts: 711 Forumite
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    "I wanted to call them to ask them what can I do, but I am deaf and I cannot understand them on phone"

    Do you not have a textphone or access to a textphone? Alternatively, does. TSB and/or Halifax not allow you to change your address or correspondence address to an overseas one?
    All that glitters is not gold.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
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    jdran wrote: »
    The expiring debit card bank is TSB, and in a couple of months, I ll have the same issue with Halifax.
    Presumably both banks aware of your accessibility needs? So something should already be in place should you need to contact them?

    http://www.tsb.co.uk/accessibility/hearing_impaired.asp

    http://www.halifax.co.uk/accessibility/hearingimpaired.asp
  • DebtFree14_2
    DebtFree14_2 Posts: 92 Forumite
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    If your card expires you should not need to activate the new one. It will be sent to the registered address and the pin will be the same. I have a Lloyds account just for info.
    Current Debt
    Net Monthly Pay £2550
    [STRIKE]Barclaycard £0 / £2500 (23.9%)[/STRIKE]
    [STRIKE]Lloyds Credit Card Settled[/STRIKE]
    Lloyds Bank Loan £10200 - £456 / 36months
    Debt Free Dream:01/04/15
  • Biscuit_Tin
    Biscuit_Tin Posts: 782 Forumite
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    Barely half way through the skool hols, and just the beginning for some I think, and we are already at this point?

    Can't wait til next weekend to see the stories here on MSE.
  • yasmup
    yasmup Posts: 114 Forumite
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    jdran wrote: »
    Hi all,
    I live out of uk ...

    Let me guess. Delhi as well? :cool:
  • jdran
    jdran Posts: 5 Forumite
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    Wow, so many replies! What a pleasant surprise.
    JKSandy wrote: »
    "I wanted to call them to ask them what can I do, but I am deaf and I cannot understand them on phone"
    Do you not have a textphone or access to a textphone? Alternatively, does. TSB and/or Halifax not allow you to change your address or correspondence address to an overseas one?
    Unfortunately, I do not have one nor access to a TTY. I think it wont work if I am out of UK. When I was in UK I looked for computer based TTY but I only found one with reasonless service fee (and I need to contact bank only once per year or two!). Also, banks deny contact via email for security reasons, I guess?
    Once, I was able to contact them via email using the complaints form, but ,still, they needed someone on phone again to process my request! _party_
    Last time I made someone to speak on behalf of me (imitating me) he asked if I can change my address to an overseas one and they said no.
    YorkshireBoy wrote: »
    Presumably both banks aware of your accessibility needs? So something should already be in place should you need to contact them?
    A reply for you can be found above ;)
    DebtFree14 wrote: »
    If your card expires you should not need to activate the new one. It will be sent to the registered address and the pin will be the same. I have a Lloyds account just for info.
    Thanks for the info, it's relieving me.
    Biscuit_Tin wrote: »
    Barely half way through the skool hols, and just the beginning for some I think, and we are already at this point?
    Can't wait til next weekend to see the stories here on MSE.
    ;)
    yasmup wrote: »
    Let me guess. Delhi as well? :cool:
    No, should I? Guess again :p
  • zerog
    zerog Posts: 2,478 Forumite
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    Why would anyone who doesn't live in the UK use a UK debit card abroad on a regular basis?
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