Student loans and pensions

Some more good news!
My adjudicator got back to me this morning saying Sunny accept her findings and will refund me!
They’re now contacting the debt collection agency who bought the debt to find out how much.

I’m thrilled that not only will I get some money back in loans I should never have had given but also alll this bad info is getting removed from my credit report.

Now just to wait for the QuickQuid response but they’re taking the time with that one. But 2/3, I feel positive

Hello all,


After reading this thread in December 2016 I thought I would update that I am now in the final stages of recovering the vast amount of money and interest I paid.


Summary - from 2010 to 2013 I was trapped in a constant cycle of payday loans, final escaping with help. I didn't default but it left me with large amounts of credit card debts, plenty of which I have just been cycling and transferring from card to card ever since


I have now received back amounts from 5 or the 6 companies I was borrowing from


1. QuickQuid = over £10k
2. Wonga = over 8k
3. Lending Stream = over 4k
4. Safeloans = £900
5. Quid = £400


The last company I only had one loan from and the ombudsman service decided they hadn't acted inappropriately


What did I do?


I requested Statement of Accounts from all companies, most responded quickly, Wonga ignored my request for over 2 months


Once received I complained individually to each company, Wonga again never responded. Quid offered to refund my interest paid straight away, PayDay Express said they had acted appropriately, QuickQuid, Lending Stream and Safeloans all said they had acted responsibly.


I didn't accept anything and complained to the FO for all companies.


Upon the FO contacting each company, Quid extended their offer of the interest I paid by adding 8% simple interest as well


QuickQuid and Safeloans offered a partial settlement, Lending Stream offered nothing with Wonga applying time bar exemptions when they finally responded


Wonga, QQ, Lending Stream and Safeloans all did not permit the FO to look at loans greater than 6 years old at the date I originally complained to them, which hi reluctantly agreed to as the amounts were small when compared to the very high amounts I paid to them during this time


The FO findings largely found that the first 3 loans I took from each company were ok, with everything after that being considered irresponsible and advised the companies to repay


I am now in a position where they have all agreed except Lending Stream, however an Ombudsman has now found in my favour with Lending Stream so I am expecting that within a month or so


Long post I know but as this thread helped so much I thought I would provide my experiences


All of the money I am getting back I am putting into clearing credit card debts and as such 2018 is now looking considerably brighter for me. This may even be the year I get debt free


Thanks everyone, and all the best on your quests for your money back

That's a fantastic result. I'm in the process of complaining about 4 payday loan providers. QQ has gone to the FOS after offering £16 refund for 13 loans & numerous rollovers whilst I had loans with all the others too. Wonga, PD Uk & PD Express all have 2 weeks to give me their response, but it's going to be a hard slog with some as they started in 2007.
Have you ended up with refunds on most loans or have you lost the first few with each provider?
Thanks.

I feel this could apply to me but I don't fully understand... I have got (and have had for many years) various payday loans. How can I go about claiming refunds on interest?