Lloyds phone insurance

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Hello


Does anyone know when Lloyds started to put mobile phone insurance on their packages? I am currently in an argument with Policy Admin Services (phones 4 u) insurance and they have said if we can prove that we had alternative insurance in place then they will give us a 'goodwill gesture'.


I phoned Lloyds to ask them and they said they would be in touch but that was over a week ago.....


Thanks!


Laura

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    It shouldn't matter. Simply provide evidence of the start date of your insurance​ and they will do the calculations.
  • Nasqueron
    Nasqueron Posts: 8,932 Forumite
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    Did you register your phone (if you had to?) that would also help prove duplicate cover
  • Laura1980
    Laura1980 Posts: 17 Forumite
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    No, unfortunately I didn't register the phone. I didn't even think about mobile phone cover at the time. I wasn't even aware I had signed up for mobile phone insurance with phones 4 u. Thanks for that though!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    Laura1980 wrote: »
    No, unfortunately I didn't register the phone.
    This means that the 'phone was not covered by Lloyds scheme, so you didn't have dual cover...
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