We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
MSE News: Ofgem to trial collective energy deal
Options

Former_MSE_Stephen_B
Posts: 76 Forumite

Energy regulator Ofgem is to trial a collective deal for 50,000 customers who haven't switched for more than three years - but you needn't wait to save. ...
Read the full story:
'Ofgem to trial collective energy deal for 50,000 customers who haven't switched in 3+ years''

Click reply below to discuss. If you haven’t already, join the forum to reply.
'Ofgem to trial collective energy deal for 50,000 customers who haven't switched in 3+ years''

Click reply below to discuss. If you haven’t already, join the forum to reply.
0
Comments
-
Ofgem, instead of fiddling about with this stupid idea, just MAKE the electric and gas companies give the best price regardless if your an old customer or new, swapping suppliers or not!!!
:mad::mad::mad::mad::mad::mad::mad::mad::mad:The more I live, the more I learn.
The more I learn, the more I grow.
The more I grow, the more I see.
The more I see, the more I know.
The more I know, the more I see,
How little I know.!!0 -
This is not the type of activity that I would expect any Regulator to get involved in: I just wonder how the CEO of one of the Big 6 is going to react with the possible loss of 50K customers? If I was that CEO, I would be looking for financial compensation for every consumer that switches. I assume that, as part of this misguided scheme, Ofgem intends to run some sort competition to decide on their collective partner? It would be more logical in my view for this to be a charity rather than a PCW.
Clearly, Ofgem doesn't grasp why switching difficulties; extremely poor customer service; inaccurate billing; demands for staggeringly high DD payments and blocked transfers might put many people off. Ofgem would improve customer trust in the switching process if it took quick and positive action against those suppliers who are so evidently not providing an acceptable level of service. Suppliers that it has Licensed. Can it be right that a Regulator starts an investigation in January 2018 into alleged SLC breaches by a supplier in early 2017, and it expects to take up until the end of the year to report? This is just another example of how unfit for purpose The Energy Regulator is as far as domestic consumers are concerned.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards