MSE News: Npower and E.on ‘sorry’ for misleading users after MSE exit fees campaign

Now, how about BG?

E.ON's Helena and Malc were always clear on here about the penalty free period at the end of a switch, (as well as the extension of fixed rates between one fixed rate and another), but I remember dealing with call centre staff from that company that were adamant that exit fees applied right to the end, even after being challenged.