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MSE News: Not-for-profit energy provider launches, but is Robin Hood Energy any good?
Former_MSE_Helen
Posts: 2,382 Forumite
in Energy
Nottingham City Council has launched "Robin Hood Energy", a council owned not-for-profit energy firm...
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Not-for-profit energy provider launches, but is Robin Hood Energy any good?
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Not-for-profit energy provider launches, but is Robin Hood Energy any good?
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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Helen - the slow response to your story is probably because most people think that there are already enough complications in the process of choosing between an ever-increasing number of potential suppliers of a pair of commodities (gas and electric) which are indispensable, invisible and indistinguishable and which are provided by a bunch of charlatans which are incompetent, insensitive and incomprehensible.
Your promotion of the MSE advice service is not part of the solution - it is part of the problem!mad mocs - the pavement worrier0 -
The trouble with these new kids on the block is that they never seem to be able to anticipate demand when they're priced to attract attention.
How long before Robin Hood Energy becomes another supplier bogged-down by complaints? Or needs to upgrade it's system to become another Co-op?
I wish them all the best because it adds to competition in the energy supply market but energy suppliers, in general, do not instill me with trust, I'm afraid. :eek:
Warning: In the kingdom of the blind, the one-eyed man is king.
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I wish them well. New suppliers to the energy market will create welcome competition.
Odd they have yet to appoint a head of energy policy and head of energy projects at £50k a year.0 -
a lot of npower ex managers have set it up....say no moreDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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If that is true, then I think there are two possible scenarios…a lot of npower ex managers have set it up
1 - there have been people within npower who have recognised that the levels of competition and customer service within the energy supply industry are lamentable and that ‘there must be a better way’.
2 - there have been people within npower who have recognised that the energy supply industry offers a licence to print money. All you need is a thick skin and a cheap and not very good computer system.mad mocs - the pavement worrier0 -
Well, any new company must re-invest its surplus revenue to grow.Robin Hood Energy says it's able to be not-for-profit because it keeps overheads down and reinvests all surplus revenue back into the company. Its 40 staff members don't receive bonuses and its directors are not paid a salary.
Only 40 staff members tells you what the customer service will be like :eek:.
So the directors will receive bonuses?Warning: In the kingdom of the blind, the one-eyed man is king.
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I look forward to hearing how they rank in terms of customer service. The Robin Hood Energy Prime tariff is the cheapest in the East Midlands at £824 for the average user, and overall the tariff is the 4th cheapest nationally, which will no doubt attract a large number of switchers.0
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Just looking at their pricing. Dual fuel £128 more, gas only £85 more, elec only £94 more than cheapest.0
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I look forward to hearing how they rank in terms of customer service. The Robin Hood Energy Prime tariff is the cheapest in the East Midlands at £824 for the average user, and overall the tariff is the 4th cheapest nationally, which will no doubt attract a large number of switchers.
What prices you looked at, as cant be the same we all are.Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0 -
The article fails to state what the actual tariff is, or even if there is a 'no standing charge tariff'. I am not interested in what 'the average household' will be paying.0
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