We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
MSE News: Technical glitch locks out some online Tesco Bank customers
Former_MSE_Paloma
Posts: 531 Forumite
Tesco Bank customers have been left frustrated after being unable to access their accounts online over the last few days ...
Read the full story:
Technical glitch locks out some online Tesco Bank customers
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
Technical glitch locks out some online Tesco Bank customers
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
0
Comments
-
Are you for real? - Glass Half Empty??
:coffee:0 -
Draw out everything apart from DD's and standing orders on payday and use cash.
Banks can't be trustedBlessed are the cracked for they are the ones that let in the light
C.R.A.P R.O.L.L.Z. Member #35 Butterfly Brain + OH - Foraging Fixers
Not Buying it 2015!0 -
Butterfly_Brain wrote: »Draw out everything apart from DD's and standing orders on payday and use cash. Ever since the RBS meltdown everyone should know this.
Banks can't be trusted
A second (/third/fourth etc) current account at another bank, as well as a couple of good credit cards are a sensible precaution to take.
But the Tesco outage isn't too severe, anyway- it doesn't affect all customers
- everyone's debit card is still working so you can make purchases and withdraw cash
- Tesco Bank CS can make transfers or payments for you and they are just one phonecall away
0 -
Does anyone have a working 0345 number or 01/02 to contact Tesco Bank Online Help? As the they only advertise 0845.0
-
Has there been a data breach. Seems a big coincidence that on the day where Tesco systems are down I receive an email, specifically stating I am a customer and to log in via the email. I have never received or heard of a Tesco specific phishing email before so it does seem rather coincidental that the site goes down and these emails are sent?0
-
Has there been a data breach. Seems a big coincidence that on the day where Tesco systems are down I receive an email, specifically stating I am a customer and to log in via the email. I have never received or heard of a Tesco specific phishing email before so it does seem rather coincidental that the site goes down and these emails are sent?
Interesting! I, too, received that e-mail and have only very recently opened a couple of Tesco current accounts......
I didn't take up the "kind invitation" to log in through the link shown...:cool:0 -
Not if your user details have been purged. They offer you one of two options:3 Tesco Bank CS can make transfers or payments for you and they are just one phonecall away
a) get new security number auto generated and sent out by mobile phone
b) wait for the current outage to end just in case your purged details will then reappear allowing you to log in
But if the user details aren't recovered when they reboot how quickly can a new customer number (bearing in mind they have no business losing the old one) be instated - never mind new security numbers which only work with an existing username?.....under construction.... COVID is a [discontinued] scam0 -
-
Not if your user details have been purged. They offer you one of two options:
a) get new security number auto generated and sent out by mobile phone
b) wait for the current outage to end just in case your purged details will then reappear allowing you to log in
But if the user details aren't recovered when they reboot how quickly can a new customer number (bearing in mind they have no business losing the old one) be instated - never mind new security numbers which only work with an existing username?
Whose user details have been purged?
What has a reboot, and existing username, a security number etc got to do with the third option listed by colsten (calling Tesco CS to make transfer and payments)?0 -
Because when I phoned Tesco this afternoon, I was connected without being asked for digits from my security number. The assitant could not perform any transactions for me. When there is no username (which would be linked to the account number you supply) that can be traced from their end, they can't ask for digits from the security number can they?Archi_Bald wrote: »Whose user details have been purged?
What has a reboot, and existing username, a security number etc got to do with the third option listed by colsten (calling Tesco CS to make transfer and payments)?.....under construction.... COVID is a [discontinued] scam0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.8K Banking & Borrowing
- 253.8K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 245.9K Work, Benefits & Business
- 601.9K Mortgages, Homes & Bills
- 177.7K Life & Family
- 259.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards