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MSE News: Banks agree to improve complaints processes after FCA review
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Former_MSE_Helen
Posts: 2,382 Forumite
Several financial firms have agreed to improve the way they deal with customer complaints...
Read the full story:
Banks agree to improve complaints processes after FCA review
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Banks agree to improve complaints processes after FCA review
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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So that's only two years then. . . :rotfl:. . . complaints reported to the FCA's predecessor the Financial Services Authority between July and December 2012.
Warning: In the kingdom of the blind, the one-eyed man is king.
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Why not list/name the offending institutions?0
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Has the FCA also agreed to speed up and improve it's handling of complaints?0
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The FCA does not deal with complaints. Do you mean the FOS?0
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