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MSE News: The CPP redress scheme was a failure
Former_MSE_Paloma
Posts: 531 Forumite
MoneySavingExpert.com is urging the FCA to allow victims of CPP mis-selling to reclaim their cash again
Read the full story:
The CPP redress scheme was a failure as £850m went unclaimed
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The CPP redress scheme was a failure as £850m went unclaimed
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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I sent my form back in plenty of time, but had to amend the address on it as I had moved since receiving it. I have heard nothing back. Has anyone else experienced this ?0
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Right, so it's CPP's fault that their name happens to look a bit like "PPI" if you squint a bit, is it?
And it's CPP's fault that their letter offering redress is not easily told apart from many others from ambulance chasing scam companies also offering redress, all of whom use amongst them the claims CPP could use to underscore the genuine nature of their mailing ("endorsed by the regulator" etc) is it?
People were sent a direct mailing on CPP headed paper, and some people ignored it. What were they supposed to do, change their name? Use magic words to distinguish themselves from other letters offering redress? Take out TV and press advertising that would be as indistinguishable from the scam companies' marketing as well?
Sorry, the claim period was open for six months, and everyone was notified. If you didn't claim in that period, that is nobody's fault but your own. Take some responsibility.urs sinserly,
~~joosy jeezus~~0 -
JuicyJesus wrote: »Right, so it's CPP's fault that their name happens to look a bit like "PPI" if you squint a bit, is it?
And it's CPP's fault that their letter offering redress is not easily told apart from many others from ambulance chasing scam companies also offering redress, all of whom use amongst them the claims CPP could use to underscore the genuine nature of their mailing ("endorsed by the regulator" etc) is it?
People were sent a direct mailing on CPP headed paper, and some people ignored it. What were they supposed to do, change their name? Use magic words to distinguish themselves from other letters offering redress? Take out TV and press advertising that would be as indistinguishable from the scam companies' marketing as well?
Sorry, the claim period was open for six months, and everyone was notified. If you didn't claim in that period, that is nobody's fault but your own. Take some responsibility.
Well said, was thinking the same thing myself. Too many people look for the "get out of being stupid clause".0 -
We got ours i posted day before closure date £226 in the bankSo finally debt free and it feels amazing however continuing here to stay debt free.Next declutter house and body and finally swim under that waterfall x0
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Just received letter from CPP to say that I had missed the deadline even though I posted it on the 27th August - damn sure that they received it on time but what can I do now?? It took them over a week to send me a replacement form and I sent it back the same day, but they still say I am not entitled for a review. Am so angry about the whole process.0
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Kingschula wrote: »Just received letter from CPP to say that I had missed the deadline even though I posted it on the 27th August - damn sure that they received it on time but what can I do now?? It took them over a week to send me a replacement form and I sent it back the same day, but they still say I am not entitled for a review. Am so angry about the whole process.
When did you originally receive the form?0 -
Kingschula, the exact same thing happened to me, said not received until 4/9/2014. Form completed day it arrived here and posted... Fuming!0
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My wife received a letter from them and it was completely clear what to do from the letter. Another non story from MSE.0
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a big thank you from me I got a cheque for £275 very well times, I dint return my letter till the last week in Augustxx rip dad... we had our ups and downs but we’re always be family xx0
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Posted ours back in July and heard nothing! Nobody manning the telephones now either...0
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