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MSE News: Beware cold callers pretending to be from MoneySavingExpert.com

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Former_MSE_Helen
Former_MSE_Helen Posts: 2,382 Forumite
in Praise, vent & warnings
"Users have alerted us to phone conversations they've had with callers purporting to be from MoneySavingExpert.com "...
Read the full story:

Beware cold callers pretending to be from MoneySavingExpert.com

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Comments

  • robin58
    robin58 Posts: 2,802 Forumite
    Go after them MSE!!:T

    Nail their wotsits to the wall.:D
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!! ;)
  • katejo
    katejo Posts: 4,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Your advice to help avoid such calls is pretty useless. The TPS has no teeth at all. Cold callers ignore them or claim to not be cold callers. It is impossible to report the number as it is usually not released. My home phone number is ex directory and has a message to say that I never answer the phone if no number is provided. I still get occasional calls though not this one. I would either not answer or tell them to !!!! off if I happened to answer.
  • ManAtHome
    ManAtHome Posts: 8,512 Forumite
    Part of the Furniture Combo Breaker
    katejo wrote: »
    The TPS has no teeth at all. Cold callers ignore them or claim to not be cold callers.
    Yes, seems like everybody's stopped flogging stuff in favour of conducting surveys...

    TPS was pretty good for the first few years - I can only assume that they haven't been cracking down as hard as they first promised. Had a quick google to see if there were any stats on prosecutions/fines, but seems to be more guff about 'TPS is coming to get you' than actual results (2 or 3 companies fined... after several thousand complaints).
  • MothballsWallet
    MothballsWallet Posts: 15,867 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Helen, I've got a question about this part (emphasis mine):
    MoneySavingExpert wrote:
    However, this won't stop all calls, so if you still get them, write down the number of any unwanted callers and then submit a complaint to the regulator PhonepayPlus to get it blocked.

    Is that the right regulator? PhonepayPlus is for premium rate services, I thought the TPS was monitored by the Information Commissioners Office (ICO)?
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    MSE don't have your phone numbers anyway!

    If these muppets ring me I tell them to f off.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    Just in case anyone is interested, Channel 4 Dispatches next Monday 8pm is doing a feature on cold calling.


    I propose we have a Guy Fawkes Night/Halloween type cultural burning of the cold caller effigy. Let's make it so socially unacceptable that anyone confessing to working as a cold caller will be socially shunned. Worse than a traffic warden.


    On Cold Caller Night, people will dress up as some sort of ghostly apparition, and go round ringing door bells and run away. You would open the door and find no one there.
    In a thousand years time, people will do this on distant planets, and remember how it was before they introduced the death penalty for organised silent calls.
  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    OMG. Please do not bring All Saints eve into this
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Pincher wrote: »
    I propose we have a Guy Fawkes Night/Halloween type cultural burning of the cold caller effigy.

    Why not go a step further and have The Purge, where cold callers are legitimate targets? :D
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    bod1467 wrote: »
    Why not go a step further and have The Purge, where cold callers are legitimate targets? :D



    I would use drones to make surgical strikes on call centres, but am afraid of collateral damage.
  • minislim
    minislim Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    why oh why do people still fall for cold calls.

    its one of the oldest con tricks out there and yet it still appears to be big business.

    i have just one simple piece of advice for everyone.

    if they have rang you claiming to be whoever they say they are, just hang up the phone. don't waste your time on them.

    just giving them a few precious seconds of their time still encourages them.

    if everyone did this after a while the cold calling industry would vanish.
This discussion has been closed.
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