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MSE News: Could mid-term phone price hikes be banned?
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Former_MSE_Helen
Posts: 2,382 Forumite
in Mobiles
"Regulator Ofcom will launch a consultation into how to protect consumers from unexpected price rises ..."
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Could ? SHOULD......another Ofcom failure, 10 years later EVENTUALLY a "consultation", rollseyes to think taxpayers that ARE the consumers part fund this outfit of shambolic proportions.SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe
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Good for Which? for getting the ball rolling here. I've been shocked at how many posters on here just accept the fact that if it's in the T&C's it's perfectly acceptable. in this case, imo, it really isn't. The commitment in these 2 year deals appears to be very one-sided.0
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I agree, fixed should be fixed during the duration of the contract.
No price increases when inflation rises and .................
............... no decreases when inflations falls (pigs might fly). lol
New tariffs to new contracts only.
Lynsey**** Sealed Pot Challenge - Member #96 ****
No. 9 target £600 - :staradmin (x21)No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)0 -
Mobile phone companies could easily hedge against inflation and for a contract of less than two years there should be no 'small print' increases in my view.
The only exception is VAT. If the company doesn't know the tax rate is going to increase it can't plan for it and it therefore seems reasonable that the price should increase (OR DECREASE) if the VAT rate changes.
I think there ought to be a '2 year rule' for other services too so firms can't attract you with a teaser rate that then rises for no other reason than increasing profits. Increasing APR on credit cards after the 0% period ends for example to something much higher than the APR advertised when you opened the account.
R.Smile
, it makes people wonder what you have been up to.0 -
The inflation thing probably seemed like a reasonable concession at the time, but this has been abused.
Eg I signed a 2-year contract with T-Mobile which included a Galaxy S2. Just 3 months into the contract, they raised the price in line with annual inflation. But:
1) I had only had the phone for 3 months. At most they should have been entitled to increase the price by 3 months' worth of inflation. Afterall, they could have charged more when I signed up. In fact, the tariff hadn't even been available for 12 months.
2) The phone represents the majority of the value of the contract. This had already been supplied. So no inflation in respect of this portion of the monthly charge.
A more serious issue, IMHO, is T+Mobile continuing to promote their contracts as offering calls to "UK mobiles" and then excluding particular networks, eg Lycamobile. Two years after I noticed it, it is still causing "bill shock". https://forums.moneysavingexpert.com/discussion/2340493
OFCOM does seem rather hopeless.0 -
I agree about any tax increases like VAT as it's out of the companies control. The tariff would be the same only the extra added tax would increase or decrease on a reduction.
I personally think it would be fairer to allow anyone who wants to leave to be able to free of charge when any increases arise. That's if they can't make it fixed for the entire contract duration. The increases are small really, but still an increase from what was taken out.
Lynsey**** Sealed Pot Challenge - Member #96 ****
No. 9 target £600 - :staradmin (x21)No. 6 Total £740.00 - No. 7 £1000.00 - No. 8 £875.00 - No. 9 £700.00 (target met)0 -
Is this not because Ofcom is the author of this mess with Islands numbers?chattychappy wrote: »...A more serious issue, IMHO, is T+Mobile continuing to promote their contracts as offering calls to "UK mobiles" and then excluding particular networks, eg Lycamobile. Two years after I noticed it, it is still causing "bill shock". https://forums.moneysavingexpert.com/discussion/2340493
OFCOM does seem rather hopeless.0 -
No becuase it spineless regulator whom puts its licencees that pay for its existence first, of most the good things Ofcom put in place were because the EU Telecoms Commission insisted EU state regulators do or it would be put in place via a EU Directive.SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe0
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