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Reclaim cash from old Oyster cards

Former_MSE_Researcher
Former_MSE_Researcher Posts: 4 Newbie
edited 15 February 2011 at 8:07PM in Motoring
Used an Oyster card for London public transport? You may be able to grab back unused cash – it’ll only be a few quid each, but there is £30 million in total so check now

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When you get an Oyster card – which you can top up to spend on London Underground, buses and some trains – you have to pay a £5 deposit (previously £3).

So if you’ve stopped using the card – eg, moved away from London, or got it for visiting friends/family – take it back to any ticket office, and you’ll get back the deposit and any unused balance when you hand it over.

An Oyster card never expires so you can do this at any time.

However, you’ll only get back the deposit you actually paid - £3 for most cards before January 2011, and Transport for London has occasionally run ‘free Oyster’ promotions. It won’t automatically pay you £5 just because that’s the current deposit amount – unlucky!

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Comments

  • dobsoncrew
    dobsoncrew Posts: 123 Forumite
    edited 16 February 2011 at 2:08AM
    Also if everybody could use the ticket offices more it will save jobs. Don't queue up on ticket machines, queue up at the ticket office. Also if you want a reciept you can always ask for one while buying any product from the ticket office. It's no good asking for one later or at another station once one has been brought from a machine. As they cannot be given after the next person has been served
  • Kilty_2
    Kilty_2 Posts: 5,818 Forumite
    dobsoncrew wrote: »
    Also if everybody could use the ticket offices more it will save jobs. Don't queue up on ticket machines, queue up at the ticket office. Also if you want a reciept you can always ask for one while buying any product from the ticket office. It's no good asking for one later or at another station once one has been brought from a machine. As they cannot be given after the next person has been served

    TBH I'll never use the ticket office in my local station ever again after the treatment I had from a grumpy *censored* member of staff who found it too much hassle to process a £1700 season ticket for me.
  • Used an Oyster card for London public transport? You may be able to grab back unused cash – it’ll only be a few quid each, but there is £30 million in total so check now

    [title=http://images2.moneysavingexpert.com/images/dp/wtd_underline.gif]wtd_icon.gif What to do[/title]
    When you get an Oyster card – which you can top up to spend on London Underground, buses and some trains – you have to pay a £5 deposit (previously £3).

    So if you’ve stopped using the card – eg, moved away from London, or got it for visiting friends/family – take it back to any ticket office, and you’ll get back the deposit and any unused balance when you hand it over.

    An Oyster card never expires so you can do this at any time.

    However, you’ll only get back the deposit you actually paid - £3 for most cards before January 2011, and Transport for London has occasionally run ‘free Oyster’ promotions. It won’t automatically pay you £5 just because that’s the current deposit amount – unlucky!

    [signupbox]test[/signupbox]

    Whilst yes, thats a great moneysaving tip you have to do this refund at a TFL station(or NR that sells Oyster). If people have moved away then how are they to do this without posting it in(if this can be done) also it would be far better for people to keep hold of if they moved out of london because when they visit they dont have to have all the hassle of getting another with another round of depositing for the card and then refunding again..
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • :T

    Hey,

    Totally forgot about this, I visit london a lot and forgot my card one time so had to get another one, so now I have two, forgot about returning it for a refund, it might only be £3 but I can then put that on my new card its half the cost of a day ticket so I must remember this when I go to London next Thanks :D

    xxLeighxx
    :j:j:j:j:j:j
    Thank you everyone and especially MSE team - saving us all a LOT for years now
    :j:j:j:j:j:j

  • circuit
    circuit Posts: 508 Forumite
    Whilst yes, thats a great moneysaving tip you have to do this refund at a TFL station(or NR that sells Oyster). If people have moved away then how are they to do this without posting it in(if this can be done) also it would be far better for people to keep hold of if they moved out of london because when they visit they dont have to have all the hassle of getting another with another round of depositing for the card and then refunding again..

    A very good point. How can people outside London claim this refund?
    You can report cards for a 'refund' on the TFL site - with a £10 administration fee. No mention of the £3 deposit in any case.
  • Froggitt
    Froggitt Posts: 5,904 Forumite
    dobsoncrew wrote: »
    Also if everybody could use the ticket offices more it will save jobs. Don't queue up on ticket machines, queue up at the ticket office.
    Indeed. However those people who do use ticket machines (or buy online) should be given a discount on their ticket, to reflect the lower issuing costs.
    illegitimi non carborundum
  • I'm guessing most of that £30 million is made up of deposits from people who actually do use their Oyster cards on a regular or occasional basis? Or is it from so-called "inactive" cards which haven't been used in X number of years? If it's the latter then fair enough.

    I do agree with what others are saying about the logistics of getting the refund if you're not in London, and then of course the Catch-22 situation of probably needing your Oyster card again whilst in London getting your refund on the Oyster card you "don't need"! ;)

    Personally I live in Yorkshire with my partner, but we each have an Oyster card for the occasions when we do travel down to London. It's so much easier topping up at the end of our trip in the knowledge that we'll be able to arrive in London on our next visit and travel around freely. In fact I'm always surprised when visiting our London friends and finding ourselves waiting for them to queue for a Travelcard. :laugh: Is there something we don't know?!!
  • A.Jones
    A.Jones Posts: 508 Forumite
    dobsoncrew wrote: »
    Also if everybody could use the ticket offices more it will save jobs. Don't queue up on ticket machines, queue up at the ticket office.

    In the same way, people should throw rubbish on the floor, make sure they miss when they go to toilet, and so on. This means that business will need to employ more cleaners.

    Alternatively, go to ticket machines, cut wage costs and stop increases in ticket prices.
  • Froggitt wrote: »
    Indeed. However those people who do use ticket machines (or buy online) should be given a discount on their ticket, to reflect the lower issuing costs.

    You do get a substantial discount if you use an Oyster card (e.g. for zone 1 it is £1.90 with Oyster and £4.00 to pay cash), which I'm sure is cheapest for TfL. The large discount is why my wife and I have Oyster cards, although we only visit London occasionally.

    The main advantage of the Oyster card is avoiding congestion, particularly at peak times.

    However, based on other companies, I believe that the principal costs to TfL will be in handling and banking cash or processing small credit and debit card payments (for which the banks will charge them), whether it is taken through a machine (which has to be emptied of cash) or over the counter.
  • rev_henry
    rev_henry Posts: 4,965 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    dobsoncrew wrote: »
    Also if everybody could use the ticket offices more it will save jobs. Don't queue up on ticket machines, queue up at the ticket office. Also if you want a reciept you can always ask for one while buying any product from the ticket office. It's no good asking for one later or at another station once one has been brought from a machine. As they cannot be given after the next person has been served
    Why would I want someone's job to be saved when a machine can do it cheaper? Thus reducing the need for fare increases.
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