We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Orange Home Broadband recommendation?

nitsuanomis
nitsuanomis Posts: 12 Forumite
Part of the Furniture Name Dropper First Post Photogenic
in Broadband & internet access
Hello,

Anyone have any thoughts on Orange's Home Broadband service? Good or bad!

Anyone care to recommend it to me (looks like we'd both get a 50 pound credit if you did) ?

TIA,

Simon

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I think my recommendation would be that you think again.

    http://www.dslzoneuk.net/isp_ratings.php
  • Inactive
    Inactive Posts: 14,509 Forumite
    £50 would not tempt me to join the Lemon outfit;)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £500 would not tempt me.
    Orange is regularly at or near the bottom of every broadband survey (along with our good friends AOL and BT).
    Use https://www.samknows.com to see what your LLU options are.
    No free lunch, and no free laptop ;)
  • brewerdave
    brewerdave Posts: 9,015 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    HORRANGE Customer Disservices are the worst bunch of cretins I've ever had the misfortune to attempt to deal with!!!!
  • toril
    toril Posts: 2 Newbie
    I thought they were ok (speed always been fine) until i wanted to leave and they charged me £29 for disconnection (well outside of contract) that wasn't in my original terms and conditions, they claim to have sent new terms and conditions through but I have never received. V annoyed.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That £29 is due to a standard £25-ish cease charge levied by BT Openreach when you disconnect without using a MAC. Orange are simply recovering it from you.
    No free lunch, and no free laptop ;)
  • kavics17
    kavics17 Posts: 2,235 Forumite
    I have been having orange broadband for about 3.5 years now and recently costumer services went from bad to worst. It took us weeks to sort out the problem with livebox,they were no help at all, not to mention that the internet is much slower than what you should get. The only reason we keep it is because we can call a 100 countries for free and as neither of us has families in England, it's very important for us.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.8K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.6K Spending & Discounts
  • 247.6K Work, Benefits & Business
  • 604.6K Mortgages, Homes & Bills
  • 178.6K Life & Family
  • 262.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture