We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

new bt line needed do i need line rental as well??

Options
kurjam
kurjam Posts: 1,342 Forumite
hi all, i am moving into a brand new house and need a bt line.
when i enquired a few weeks ago bt said i could just have the line put in without the line rental, great i thought as i hav emy current line rental with someone else.
however just booked the installation and they are now saying i have got to signup to there £10.50 a month line rental, can they make me do this...?
and if they can , could i still have their line rental but my calls with my internet provider?? thank you
«1

Comments

  • billsavings
    billsavings Posts: 2,015 Forumite
    If you take a new line from BT or any other supplier come to that, they will require you to pay your line rental to them.BT,s new line rental contract is for 12 or 18 months and if you cease it early you will be subject to a cancellation fee.

    You can CPS your calls to another supplier if you are with BT for line rental ,BT are the only supplier that allow you to do this.To get free / virtually free caller display from BT you must place a couple of inclusive or chargeable calls through them a month.This can be done by using the BT 1280 override code.
  • cornish1
    cornish1 Posts: 23 Forumite
    I've a barn that needs a completely new phone line installing, I'm in remote Cornwall where VirginMedia do not operate, is BT my only option ?

    Thanks, Tim
  • deklan99
    deklan99 Posts: 637 Forumite
    You can use any Telco which offers a BT line installation service. Plusnet, Madasafish, The Post Office, BT, The Phone Co-op are some of your options.
    “I look like Spiderman at a funeral”~ Karl Pilkington
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    cornish1 wrote: »
    I've a barn that needs a completely new phone line installing, I'm in remote Cornwall where VirginMedia do not operate, is BT my only option ?
    No, not your only option because any of the line rental providers now in the market could employ Openreach to do the work just as BT does. Some will, most won't.

    I don't think you'll find any which can beat BT's current £29.99 (with strings) offer though.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • cornish1
    cornish1 Posts: 23 Forumite
    I guess there's an arguement for not having a landline at all if I can score a decent mobile/internet deal, but that's a whole other story .....
  • kurjam
    kurjam Posts: 1,342 Forumite
    If you take a new line from BT or any other supplier come to that, they will require you to pay your line rental to them.BT,s new line rental contract is for 12 or 18 months and if you cease it early you will be subject to a cancellation fee.

    You can CPS your calls to another supplier if you are with BT for line rental ,BT are the only supplier that allow you to do this.To get free / virtually free caller display from BT you must place a couple of inclusive or chargeable calls through them a month.This can be done by using the BT 1280 override code.



    whats this 1280 code and how does it work ??
    i want to take my phone calls through sky, free day and evening
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    kurjam wrote: »
    whats this 1280 code and how does it work ??
    i want to take my phone calls through sky, free day and evening
    If you still pay line rental to BT but use a CPS (Carrier PreSelect) calls provider like Sky Talk Freetime or Sky Talk Anytime, you can use a 1280 prefix to override the CPS programming of your BT exchange to route an individual call via BT instead.

    Similarly, you can use 1899, 18185 or 18866 prefixes to route individual calls via those indirect access providers if you have account(s) with them.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • kurjam
    kurjam Posts: 1,342 Forumite
    thanks for that i think i have to spend £2 a month with bt in calls...
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    kurjam wrote: »
    thanks for that i think i have to spend £2 a month with bt in calls...
    That's not a requirement I've heard of before. There used to be a '2 chargeable calls per month' requirement for free Caller Display and/or 1571 but that changed to '2 chargeable or inclusive calls per month' a while ago. Now there's a ten calls per month requirement if you have used the £29.99 connection special offer but £2 spending per month?

    What option(s) are you on?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ana8
    ana8 Posts: 64 Forumite
    That is probably going to be a stupid question, but what do they mean by an inclusive call like my free weekend call? Would that be enough not to get charged for the answering machine?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.