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I got all new tesco clubcards today why???
surfsister
Posts: 7,527 Forumite
Today in the post i had replacement tesco clubcards for all our cards including key fobs & it says the old ones can be recyled at tescos for a raffle for 1,000 points now my suspicious mind says why do they want the old cards back? Is it anything to do with the fact that clubcard points can only be redeemed by the cardholder from now on?
I'm keeping my old cards incase they are better in some way than the new ones. Any ideas?
I'm keeping my old cards incase they are better in some way than the new ones. Any ideas?
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i got some too yesterday, handy cos i lost mine a few months ago,Yes Your Dukeiness
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i got some too yesterday, handy cos i lost mine a few months ago,
Are you guys getting cards with the same number as before, or a new number? We have only had an online "virtual" number and never a real card. I wrote asking if we could get a card with those numbers, and was told we'd have to get a new card and transfer, which I didn't want to bother doing. So we got a new card anyway (same as everyone else, it appears), and of course, the numbers are not the ones we have on our online account. We're wondering that, if we should ever use the card in store (not likely to happen more than once or twice a year), will it go in with our existing account? Will it close our existing account because we are using the new card?0 -
Clubcard has just been relaunched and all customers are being sent new cards and fobs. I have a some info on it at work, I'll see if I can find it when I'm in later.0
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The number on my new card is different from the old number. I'm wondering if it's a 'numbers' thing, in that maybe the new numbers mean that more cards can be issued ... either that or it's an advertising thing? I used the new card yesterday with no problems though.0
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Its all to do with the change in the clubcard conditions. The lady told me yesterday instore.If dogs don't go to heaven, then I want to go where they go. :A0
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When I tried to change to my new card on 'My account', it says 'this card is registered to someone else' type wording thingy????
I only have 2 cards on the same account, but have 2 more different emails in my name and address, all of which are in my old cards.
Maybe its so we can't link the new cards to more than 2 accounts??
LLWe are all in the gutter but some of us are looking at the stars........................0 -
All my clubcard vouchers now have my old number on though. They better still be valid i have been collecting them ages!Make £5 a day JAN £121/175 FEB £283/175:jWeekly Grocery budget of £35! Jan £95.05/175 Feb £37.53/1750
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Not very moneysaving is it, considering the next lot of deals are out in a couple of weeks, all those envelopes and the postage tut tut tut, they think they are doing there bit telling us all the recycle the fobs - maybe should take a leaf out of their own books.0
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[FONT=Tahoma, sans-serif]As promised, this is the edit version of what appeared in our weekly update. I've only removed the parts specific to staff. Nothing about the numbers changing, I'm afraid. I assume that they will be linked to your existing card.
[/FONT]
[FONT=Tahoma, sans-serif]Overview[/FONT]- [FONT=Tahoma, sans-serif]We are sending out a new design Clubcard to approximately 14.5m customers in week 09/10 [/FONT]
- [FONT=Tahoma, sans-serif]Each customer will receive a new design Clubcard and 2 new Clubcard Key Fobs [/FONT]
- [FONT=Tahoma, sans-serif]Customers can recycle their old Clubcards in larger stores (they cannot recycle in Express stores, but may need to be advised that they need to go to the nearest Superstore or Extra)[/FONT]
- [FONT=Tahoma, sans-serif]Cards have a life expectancy of 3 years and feedback from stores is that an increasing number need to be key entered and Key Fobs are broken[/FONT]
- [FONT=Tahoma, sans-serif]Clubcard is an important part of the business contributing to trade and crucial for building customer loyalty.
[/FONT]
- New designed card and Key Fobs x2 (1 which reminds customers to collect Green Clubcard points)
- [FONT=Tahoma, sans-serif]Customer competition - 1,000 customers will get 1,000 Clubcard Points when they recycle their old Clubcards in our larger stores[/FONT]
- [FONT=Tahoma, sans-serif]Each store will receive Clubcard information cards to hand to customers if they have any queries[/FONT]
- [FONT=Tahoma, sans-serif]New look Clubcard application form, and the ability for customers to now apply on-line.[/FONT]
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My clubcard is part of my credit card. Wonder if that will be re-issued.0
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