Welcome to MoneySavingExpert.com's Forums!
THE EASY WAY: All the Forum's best tips go in MoneySavingExpert's weekly E-mail
Plus you'll get all the new guides, deals and loopholes. It's free & spam free
IMPORTANT! This forum isn't moderated.
If you spot a spam, illegal, offensive, racist, libellous post or PM please email abuse@moneysavingexpert.com

  Remember, this is an open forum! Anyone can post so always exercise caution when acting on info.
  Don't post links for personal gain. Except in the referrers section and always declare any interest.
You must Register to post (don't worry it's free)
Reply
Views: 7354  
Thread Tools Search this Thread Display Modes
Old 13-03-2008, 5:02 PM   #1
MSE Archna
Senior Researcher
Serious MoneySaving Fan
 
Join Date: Feb 2005
Post Count: 1,190
Thanked 3,797 Times in 621 Posts
Default Bogus Debt Help Text Messages

What's this about?

Outrageously some dodgy firms have been offering debt help via text messages, which make it look like its from the Citizens Advice Bureau.

The text message says:

"Citizens Advice Bureau will talk to 6,600 people today with debt problems. Do you need advice on debt? Reply TALK to receive a call from a friendly advisor"

THIS MESSAGE IS NOT FROM CITIZENS ADVICE

This is NOT from the Citizens Advice Bureau and you won't get through to its advisors; rather a profit making 'debt' company. Read the full Citizens advice info on this

If you've got problem debts: Read the full Debt Problems Help guide which includes full details of all the non-profit debt help agencies.

Enter e-mail to get it:  
View Past Emails, FAQ Privacy Policy


PS thanks to the CAB poster below for pointing this out.

Last edited by MSE Martin; 30-04-2008 at 9:34 AM..
MSE Archna is offline   Reply With Quote Report Post
The Following 6 Users Say Thank You to MSE Archna For This Useful Post: Show me >>
Old 21-04-2008, 1:40 PM   #2
North East Derbyshire CAB
MoneySaving Convert
 
Join Date: Feb 2008
Post Count: 57
Thanked 182 Times in 53 Posts
Default Bogus text messages claiming to be from Citizens Advice Bureau

Beware!

It looks like firms have been offering debt advice by sending bogus text messages to people's mobile phones, claiming to be from the Citizens Advice Bureau.

We ask you - what sort of people would do that?

See link below for more info:
http://www.adviceguide.org.uk/index/...ice_bureau.htm
North East Derbyshire CAB is offline   Reply With Quote Report Post
The Following 7 Users Say Thank You to North East Derbyshire CAB For This Useful Post: Show me >>
Old 21-04-2008, 1:58 PM   #3
rog2
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Jun 2006
Location: Wiltshire
Post Count: 10,978
Thanked 14,158 Times in 7,331 Posts
Default

Quote:
Originally Posted by North East Derbyshire CAB View Post
We ask you - what sort of people would do that?

Exactly the same sort of 'people' that come up when you google CCCS - see the sticky at the top of the page.

Debt is big business and will, inevitably, attract the 'profit driven' scavengers who will stoop at nothing to earn easy money from the misfortune of others.



I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
rog2 is offline   Reply With Quote Report Post
The Following 2 Users Say Thank You to rog2 For This Useful Post: Show me >>
Old 21-04-2008, 7:54 PM   #4
Beerworshipper
MoneySaving Convert
 
Join Date: Nov 2007
Post Count: 104
Thanked 97 Times in 49 Posts
Default

Bumping it up, fore warned is fore armed....



Who knows where thoughts come from - they just appear!
Beerworshipper is offline   Reply With Quote Report Post
The Following 2 Users Say Thank You to Beerworshipper For This Useful Post: Show me >>
Old 21-04-2008, 7:55 PM   #5
fermi
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Apr 2007
Location: Planet Express
Post Count: 14,259
Thanked 17,778 Times in 9,473 Posts
Default

I am horrified, but I can't really say I am surprised.



I'm a Board Guide on the Debt-Free Wannabe, Bankruptcy & Living With It, Employment, Jobseeking and Training, Redundancy & Redundancy Planning and Benefits and Tax Credits boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com. If you spot an abusive or illegal post then please report it to abuse@moneysavingexpert.com (it's not part of my role to deal with abuse).

Free & impartial debt advice: National Debtline | Consumer Credit Counselling Service (CCCS) | Find your local CAB
fermi is offline   Reply With Quote Report Post
The Following User Says Thank You to fermi For This Useful Post: Show me >>
Old 24-04-2008, 1:06 PM   #6
rog2
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Jun 2006
Location: Wiltshire
Post Count: 10,978
Thanked 14,158 Times in 7,331 Posts
Default

Just a timely reminder that the recorded phone messages are also about again.
Over the last week, we have received four calls which, when you pick up the phone, are recorded messages saying 'if you have debt problems please call for free advice' - as if.
I did not write down the number, and it has been my wife who answered the other three calls, but it is an '0870' revenue sharing number - no number shows up on 1471 - just beware.



I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
rog2 is offline   Reply With Quote Report Post
The Following User Says Thank You to rog2 For This Useful Post: Show me >>
Old 24-04-2008, 1:36 PM   #7
LilacPixie
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Feb 2008
Location: Tayside, Scotland
Post Count: 2,735
Thanked 4,581 Times in 1,502 Posts
Default

The recorded messages apparently come from a company called Baines and Earnst.



Paying down mortgage and saving for a deposit.
It's all part of the masterplan
LilacPixie is offline   Reply With Quote Report Post
The Following User Says Thank You to LilacPixie For This Useful Post: Show me >>
Old 24-04-2008, 2:06 PM   #8
dancingfairy
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Jun 2006
Post Count: 2,467
Thanked 1,801 Times in 1,196 Posts
Default

I hope nobody falls for the 'free' advice calls/texts etc. Please take care everyone.



Making my money go further with MSE
Currently picking up the pieces...
dancingfairy is offline   Reply With Quote Report Post
The Following User Says Thank You to dancingfairy For This Useful Post: Show me >>
Old 28-04-2008, 2:11 PM   #9
mazp
MoneySaving Newbie
 
Join Date: Apr 2008
Post Count: 5
Thanked 6 Times in 2 Posts
Default

I was struggling to keep up with my debts and seemed to be getting further behind so decided to take action and enquire about an iva.

I did so with debt free direct. I spoke to a guy from baines and earnst who assured me that I qualified for an iva and I was doing the right thing so went through all the details over the phone and was sent all the information through the post. He stressed that I had to return the authorisation form asap which arrived the next day. However, after he explained that I would have to pay £370 in weekly instalments before they could actually do anything I started to panic.

I checked on here for anyone else's experience of this company and on the back of that, straight away emailed them to say I had changed my mind and wanted to cancel my application. Within an hour the guy who I spoke to about my application phoned me and to be honest was very rude. He said I was a timewaster and I should think twice about calling them again should I decide to continue their application. I was quite upset but I still feel I did the right thing.

I used the money that would have been used to set this up to clear one of my smaller debts and came up with my own repayment plan that would suit me better. I borrowed enough money from a family member just to clear arrears to get people off my back and thought hard about my budget and where i could improve. 2 weeks on I feel good that I didn't waste precious money on this company and I hope that others will benefit from my experience.
mazp is offline   Reply With Quote Report Post
The Following 3 Users Say Thank You to mazp For This Useful Post: Show me >>
Old 28-04-2008, 2:22 PM   #10
PammyG
PPR
MoneySaving Newbie
 
Join Date: Apr 2008
Post Count: 8
Thanked 9 Times in 8 Posts
Default

I've learned from recent experience that there is a lot of free advice out there but unscrupulous companies are charging people for the same advice (even the same service).

Why don't we collectively pool our resources and name those organizations that are genuinely free?
PammyG is offline   Reply With Quote Report Post
The Following User Says Thank You to PammyG For This Useful Post: Show me >>
Old 28-04-2008, 2:29 PM   #11
rog2
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Jun 2006
Location: Wiltshire
Post Count: 10,978
Thanked 14,158 Times in 7,331 Posts
Default

Quote:
Originally Posted by PammyG View Post
Why don't we collectively pool our resources and name those organizations that are genuinely free?
We do, and have - see the opening post. Unfortunately, not everyone who is experiencing problems will see this site. Niether do the Charitable Organisations have the resources to 'advertise' their services in the same way that the 'Profit Motivated' Ambulance Chasers do.



I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
rog2 is offline   Reply With Quote Report Post
Old 28-04-2008, 2:59 PM   #12
moneymeltdown
MoneySaving Convert
 
Join Date: Apr 2008
Location: London
Post Count: 197
Thanked 85 Times in 56 Posts
Default

yes I received one of these texts the other day and was tempted to text back...so glad I didn't!
moneymeltdown is offline   Reply With Quote Report Post
The Following User Says Thank You to moneymeltdown For This Useful Post: Show me >>
Old 29-04-2008, 9:24 PM   #13
immoral_angeluk
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Oct 2006
Location: Wherever I lay my basslines..(ie Staffordshire)
Post Count: 19,629
Thanked 17,759 Times in 10,564 Posts
Default

Absolutely disgusting. Can't believe anyone would stoop so low..



Officially an Emotard and not planning on changing.
Love me as I am or not at all!
immoral_angeluk is offline   Reply With Quote Report Post
Old 29-04-2008, 9:40 PM   #14
fermi
Deliciously Dedicated Doubly Diehard MoneySaving Devotee
 
Join Date: Apr 2007
Location: Planet Express
Post Count: 14,259
Thanked 17,778 Times in 9,473 Posts
Default

I meant to bump this up earlier and forgot.

This really is outrageous.



I'm a Board Guide on the Debt-Free Wannabe, Bankruptcy & Living With It, Employment, Jobseeking and Training, Redundancy & Redundancy Planning and Benefits and Tax Credits boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com. If you spot an abusive or illegal post then please report it to abuse@moneysavingexpert.com (it's not part of my role to deal with abuse).

Free & impartial debt advice: National Debtline | Consumer Credit Counselling Service (CCCS) | Find your local CAB
fermi is offline   Reply With Quote Report Post
Old 30-04-2008, 8:57 AM   #15
harryhound
Serious MoneySaving Fan
 
Join Date: Jan 2007
Location: South Essex
Post Count: 1,808
Thanked 1,261 Times in 721 Posts
Default

Scavengers/Ambulance chasers.
Can I add "parasites" - it is the price we pay for free will.
harryhound is offline   Reply With Quote Report Post
Old 30-04-2008, 10:56 AM   #16
Minerva69
MoneySaving Stalwart
 
Join Date: Mar 2006
Location: West Yorkshire
Post Count: 610
Thanked 250 Times in 157 Posts
Question How can I stop the recorded messages?

Quote:
Originally Posted by rog2 View Post
Just a timely reminder that the recorded phone messages are also about again.
Over the last week, we have received four calls which, when you pick up the phone, are recorded messages saying 'if you have debt problems please call for free advice' - as if.
I did not write down the number, and it has been my wife who answered the other three calls, but it is an '0870' revenue sharing number - no number shows up on 1471 - just beware.
I've had a few of these recently - I didn't listen to the whole message and it shows up as "international" on my handset when they ring so I don't know their number. I'm a member of the Telephone Preference Service (as well as being ex directory) so I shouldn't be getting these calls anyway - is there any way I can stop them?
Minerva69 is offline   Reply With Quote Report Post
The Following User Says Thank You to Minerva69 For This Useful Post: Show me >>
Old 30-04-2008, 11:03 AM   #17
Waspeze
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Mar 2008
Location: Brighton
Post Count: 2,403
Thanked 2,957 Times in 1,615 Posts
Default

Not sure what the policy of this site is regarding things like this but couldn't this be made a sticky for a while?



BSC #122
Save a little money each month and at the end of the year you’ll be surprised at how little you have.
An eye for an eye only ends up making the whole world blind
Waspeze is offline   Reply With Quote Report Post
Old 30-04-2008, 11:09 AM   #18
bank_of_slate
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Jan 2006
Location: sitting on Daniel Craig's face!
Post Count: 9,596
Thanked 11,619 Times in 6,094 Posts
Default

They really are total twunts!

Can MSE do a standard letter that we all sign and send them?

...Linda xx



LEEDS ABBEY DASH 10K 22.11.09
THE GREAT NORTH RUN- 2 hrs 42 mins
BRADFORD 5 MILES CITY RUN 18.10.09 - 57.28 ***** LEEDS 10K - 1 hr 22

SOMETIMES YOU'RE AHEAD, SOMETIMES YOU'RE BEHIND.
THE RACE IS LONG AND IN THE END IT'S ONLY WITH YOURSELF.
bank_of_slate is offline   Reply With Quote Report Post
Old 30-04-2008, 11:33 AM   #19
MSE Martin
Money Saving Expert
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Jan 2001
Post Count: 6,905
Thanked 34,985 Times in 4,442 Posts
Default

Quote:

Not sure what the policy of this site is regarding things like this but couldn't this be made a sticky for a while?
While a good suggestion, I think it may clog the boards unnecessarily.

Remember I put this high up in the weekly email that goes to 2,000,000 people - many more than use the forum. That also means it is now searchable from the main site search - so I hope the message is already out there to many...

Martin



Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.

Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.

Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
MSE Martin is offline   Reply With Quote Report Post
The Following 2 Users Say Thank You to MSE Martin For This Useful Post: Show me >>
Old 30-04-2008, 11:59 AM   #20
cagneuk
MoneySaving Convert
 
Join Date: Jan 2008
Location: newcastle upon tyne, born and bred
Post Count: 53
Thanked 21 Times in 11 Posts
Default

I got the message today and replied stop thinking I'd subscribed to something. have I just caused myself more problems ?
also the number was 07788552855 can a trace of some sort be applied to it ?
cagneuk is offline   Reply With Quote Report Post
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 Forum Jump  


All times are GMT. The time now is 5:25 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
 Forum Jump  

Martin's Money Tips

Forum Etiquette
Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps.
Take care over copyright. Use excerpts and links rather than copying long text. This site asserts copyright on all comments posted on the board.
   
This website is based on journalistic research. It does not constitute financial advice. Any information should be considered in regard to specific circumstances. All tips are followed at your own risk and should be followed up with your own research . See Full Terms & Conditions and Privacy Policy. ® Martin Lewis and MoneySavingExpert.com. 'Martin Lewis' and 'Money Saving Expert' are registered trademarks belonging to Martin Lewis.